QLD Govt warns Telstra over its "information tax"

Telstra's Internet price hikes have angered the Queensland Government and may have taken it out of the running for a major Internet service contract in northern Queensland.

Premier Peter Beattie has slammed the price hikes describing them as an information tax that would hit homes and businesses throughout the state.

He said increases of up to 31 per cent in monthly home Internet fees for Telstra BigPond users could disadvantage users, especially west of the Great Divide.

Mr Beattie said the hikes 'went against the grain' in Queensland, where the government has promoted Internet use throughout the state and was currently processing expressions of interest from carriers wishing to provide Internet services to the northern third of the State, stretching from Bowen to the Northern Territory border and north to Torres Strait.

While the Premier denied his comments were a veiled threat to Telstra, the corporation now faces major opposition from government decision makers who urged Mr Beattie to voice his opposition to the price increases.

The Queensland Government has long been a vocal critic of Telstra and two years ago granted a major infrastructure contract to Optus and Reef Networks on the basis that it would provide competition for the corporation in areas where it previously had a monopoly.

The contract was to provide and manage a broadband pipeline stretching from Brisbane to Cairns and was completed last year.

"We want more people to share in the benefits of new technologies, and a key to that is affordability. But this Telstra move is a tax on information, and I only hope their customers send the message that they would rather have a cheaper service," Mr Beattie said.

He said the corporation had the most extensive network in Queensland and was using its market power to disadvantage users.

"West of the Great Divide, Internet users have little or no choice but Telstra and higher charges threaten to widen the digital divide between coastal Queensland and people living in rural and remote areas."

But he said the increases would affect households and businesses throughout the state.

"In Queensland, 44 per cent of households have Internet access, compared to 37% nationally.

"We also have a burgeoning computer games industry, the largest cluster of e-security firms outside North America, and a fast-growing multimedia industry.

"But business also could suffer under Telstra's new package. "The cost of video conferencing may become prohibitive, and the film and multimedia (games) industry would be hit by high costs when emailing large files to production houses," he said.

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Talkback 20 comments

    It's about time someone from t ...Anonymous -- 31/01/02

    It's about time someone from the government has the gut to stand up to this Hitler-dictatorship that is Telstra and stop them from abusing their monopolistic power by milking every last cents from the public while their infrastructure is pathetic to say the least.

    One State, several more and th ...Anonymous -- 31/01/02

    One State, several more and the Federal to go. Maybe then Telstra will listen to both it's users and owners, which we all are.

    Why doesn't Telstra just make ...Anonymous -- 31/01/02

    Why doesn't Telstra just make it easy on everyone, and ask its customers how much money they have and then just take the whole damn lot in one go!!

    It's pricing policies amount to nothing more than old style plundering.

    It's about time something was ...Anonymous -- 31/01/02

    It's about time something was done about Telstra's pricing rampage. More leaders of society should stand up to them and their idiotic short term gain measures.

    I think some more focus needs to be given to the Telstra broadband monopoly, this is where the future lies and it is, not surprisingly, one area Telstra is desperately trying to hold back for fear of real competition. Their anti-competitive nature will be to Australias detriment as we become a technological backwater.

    Well done QLD. Lets hope the o ...Anonymous -- 31/01/02

    Well done QLD. Lets hope the other Premieres follow suit. Although Beatie recommends that Telstra customers tell Telstra what they think, it is a bit pointless when (a) Telstra don't listen, (b) don't care (c)Telstra won't refund the setup cost (d)potential competitors haven't had time to establish themselves, ie, the wholesale issue has only just been resolved, hence Telstra have meagre competition in WA

    It's about time someone who ha ...Anonymous -- 31/01/02

    It's about time someone who had some real clout stood up to Telstra - the ACCC seems to be a toothless tiger and, as has already been noted, Telstra certainly doesn't listen to us mere mortals! it's a pity the Federal government doesn't step in and stop us from sliding into a digital backwater - the only wires in our wired society will be those holding up our pants - we won't be able to afford belts!

    I have a question which has be ...Anonymous -- 31/01/02

    I have a question which has been bugging me, Telstra say that the lower plans will be cheaper for the majority of people, so why couldn't the have kept the 3gb plan the same and introdused cheaper plans for those people who only use 1 or 2 gb per month. It just shows that all the big T are interested in are share holders not users, I am sure they where making plenty of money on the current plan so they really had no need to lift the price as much as they have.

    I believe the move to higher c ...Terry Penrose -- 31/01/02

    I believe the move to higher charges is just another step in telstra's grand plan to implement compulsory spending. Telstra is very keen to tell us that high rental and cheaper call charges are good for us. I am finding that as time goes on, I am actualy paying more for the rental of a service then I am for what I use. Even if I don't use the service for the entire billing cycle, guess what? I still pay bigtime rental and Telstra knows it. They are pandering to the high volume users and letting the battler foot the bill. Sound familiar?
    Thanks Telstra, your all heart.

    Hear, hear! We need more peopl ...F. Telstra! -- 31/01/02

    Hear, hear!

    We need more people in power to speak up against the fox which is now in charge of the hen house, and loving it.

    In fact, Telstra should be divested of the national telecommunications infrastructure that all tax paying Australians paid for in the first place.

    The fully privatised remainder could then lease it back *on the same terms as everyone else*, forcing them to lift their game, compete fairly, focus on offering compelling products and take the heat off of otherwise “commercially irresponsible” behviour like looking after the needs of our country cousins and the nation as a whole.

    In the 21st century, we all benefit from and rely upon telecommunications so heavily that we should all get to own / control it.

    This is the only way to stop this sort of shenanigans, especially now that a potential new duopoly with Optus is looming…

    Let’s not go through Qantas / Ansett all over again; look where *that* shamozzle got us…

    T(H)elstra won't change. Its ...Keith Styles -- 01/02/02

    T(H)elstra won't change.
    Its been my experience as far back as the days of the Post Master Generals Department/Telecom/
    T(H)elstra that the monopoly management is so entrenched, it would need a completely new management structure to change its behavour.
    Any change is so weighed down by the monopoly inertia, it would be impossible to change it, simply by changing a few heads in seniour management.
    T(H)elstra will slug each & every one of us as long & hard as it can, simply because it has unfetted powers to do as it wishes.
    Even Senate enquiries are steamrolled by
    T(H)elstra, who fiddle the facts to suit their own ends. Senators don't have enough legal savy to see thru the blatant legal nonsense presented to them.
    Go read the new contract/acceptble use policies which are now in force for the increased prices. The structure of these documents are so one sided, no user could ever oppose T(H)elstra. If
    T(H)elstra screws up; they accept no responsibility, unless you can afford to battle them in court. If T(H)elstra wants to increase prices; it can do so, with out even telling us before hand. They MAY consider telling us, if THEY think it MAY be an inconvenience!!!

    Tweedle Dumb and Tweedle Dee have excelled themselves and joined with the Mad Hatter to slug us all again.

    Oh, in case you haven't checked yet; Don't exceed your contracted useage/month. It will cost you a FORTUNE before you are aware of it because the useage data provided at the Telstra.com site is invariably unavailable or inaccurate. 0.14c/MB & more are the new rates.($140/Gig & more).
    You will be slugged, if you try to guard against any overrun & choose the higher monthly option to bring you back to the original 10Gig contract limit or even a 5Gig limit.
    I suspect they are trying to recover their Hong Kong venture/screwup debt! Broadband users are paying for that fiasco as well as the monumental ADSL F*%kup.

    When I think about it, my over ...Lachlan Cooper -- 01/02/02

    When I think about it, my overall reaction is of amazement: how can one company screw over so many (millions of?) people so badly and for so long and get away with it?
    I mean, is anyone happy with what telstra is doing? Does anyone even know someone who actually likes the service telstra provides?
    Thank you QLD government..

    And to all the telstra directors: how can you possibly live with yourselves?

    Good on you ZDNet Australia! Y ...K. Dicker -- 01/02/02

    Good on you ZDNet Australia! You have the guts to give this story went I can't find a hint of it in Murdoch's or Packer's media rags! Maybe you guys should start doing daily papers. We then could have news with more credibility.

    YA about time, now other state ...Anonymous -- 01/02/02

    YA about time, now other state can do the same thing. DAM telstra.

    :APPLAUSE: Finally, we got som ...Anonymous -- 01/02/02

    :APPLAUSE:
    Finally, we got some officials who know what's important for the people, and who know what they are talking about when thinking of price hike implications! We need more people like that.

    Hmmm... Didnt Beattie call the ...Anonymous -- 01/02/02

    Hmmm... Didnt Beattie call the new plans "profiteering"? Correct me if i'm wrong but arent we currently at war (on terror)? Isnt profiteering during wartime an act of treason? I dont know if the laws have been repealed but as far as i know the penalty for treason during war is execution by firing squad isnt it?

    Just something for Toll$tra to think about..

    Beattie shows leadership Why ...Anonymous -- 01/02/02

    Beattie shows leadership

    Why does my Premier not show any leadership skills?
    (I am living in NSW)

    Monopolies are evil!

    Beattie's hypocrisy is breath ...dennis williams -- 02/02/02

    Beattie's hypocrisy is breath taking!

    Beattie and his governement have just jacked up their own charges on information and i dare say it's a lot more than the mooted 31% Telstra propose.

    Beattie championed the cause to increase the cost of apllications for information under the his own Freedom of Information Act, which incidentally should have its title amended to read "'Feedom' of Information" rather than its current title.

    Seems to me Mr Beattie should put up or shut up!

    Hey i've got a good idea why d ...dennis williams -- 02/02/02

    Hey i've got a good idea why doesn't Beattie and his government subsidize internet connections in the state or provide a state wide roll out to everyone ... after all doesn'r Mr Beattie claim Queensland is the smart state

    If he really believes access to technology and information is so fundamental to society then surely he would come up some positive incentive initiative. Or why not subsidized computers.

    The government subsidizes solar energy, they supposedly subsidize petrol, so if Beattie is really concerned about this Telstra issue you'd think he'd do a lot more than belly-ache.

    Finally Mr Beattie has the legislative ability to control prices in Queensland if he has the gumption to do more than belly ache ... so how about it Mr Beattie are you really serious or are you just playing the media diva again?

    Price hike IS hurting. I live ...Anonymous -- 02/02/02

    Price hike IS hurting. I live in an area West of the Great Divide and this price hike will disable many businesses and individuals. This price hike was quite a shameful and cruel thing to do. I trust that the Queensland Government can enact some change to provide internet access at an acceptable price to those of us who live "in the sticks."

    Greed,Greed and More GREED Too ...Walter Zagorski -- 07/02/02

    Greed,Greed and More GREED
    Too Expensive for what you Get....

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