Police seek assistance on 'vandalised' Telstra cables

NSW Police are seeking assistance from members of the public after the severing of Telstra telecommunications cables in Blacktown last week, which left 10,000 homes and businesses in Western Sydney without communications for two days.

Telstra reported that two of its cables had been severed 'by vandals' last Saturday after telephone, Internet, fax and EFTPOS lines went down in Blacktown, Rooty Hill, Erskine Park, Arndell Park, and Shalvey.

"This is a stupid, criminal act and the community should be rightly outraged," said a Telstra spokesperson at the time.

But NSW Police superintendent Mark Jenkins, investigating the matter, says the NSW Police is "keeping an open mind as to whether it is vandalism or an accident".

Telstra said that the outage was the work of vandals, as the cable had been cut in "two separate locations".

"Certainly, we believe the cables were deliberately cut ... you certainly couldn't do this by accident," the Telstra spokesperson told AAP last week.

The NSW Police, however, have informed ZDNet.com.au that the "cable was only cut at one location" — a telecommunications access pit in Alpha St, Blacktown.

These pits are designed to give access to Telstra technicians should they need to service the network.

"There is quite a degree of skill required to get access to the cables," says Jenkins. "It would require specialised equipment and effort." NSW Police are speaking to a number of witnesses in the area and conducting a forensic examination of the pit.

Anybody with information is asked to contact Crimestoppers on 1800 333 000.

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Talkback 11 comments

  1. Garbage Anonymous -- 09/05/08

    It wouldnt take too much info to cut a cable in a pit. You pull the cover up, jump down, pick the biggest and brightest cable and cut it with some bolt cutters or something. Not hard.

    It sounds like yet another disruntled Telstra employee. Isnt it interesting how well redundancy and falt tolerance is built into Telstra's network......

    1. Redundancy? Anonymous -- 09/05/08

      Not as much interesting about redundancy as to how long resolution took.

      Then again I wonder if their efforts were hampered by police investigations.

    2. Dingbats in our midst. Sydney Lawrence -- 10/05/08

      Clearly demonstrates the intelligence and social graces of Telstra opponents. If they are caught give them a public flogging.

    3. Redundancy, fault tolerance Garbage Garbage Collector -- 10/05/08

      These cables were serving the end users, you seem to forget that every phone line in the world is subject to a length of copper and if this fails it needs to be fixed, if lots of them fail they all need to be fixed and this can take hours to rejoin the tightly packed cables without mixing them up. The network as you point out did not fail, connections between exchanges did not fail so from what I can see you are the only bit of garbage here.

      This act did not affect Telstra other then some repair costs and lost revenue for a short time. What it did do was place the lives of people at risk, opened business up to fraud and from what some news reports have said there was a huge amount of eftpos fraud conducted during the outage. disgruntled employee or organised crime ... I guess the latter.

    4. Re: Redundancy, fault tolerance Garbage Dean -- 12/05/08

      "organised crime"? Let's jump in with some nice conspiracy theories while we're at it...

    5. Crime Anonymous -- 12/05/08

      Dean -- 12/05/08

      "organised crime"? Let's jump in with some nice conspiracy theories while we're at it..."

      I heard this is going to be the basis of the next series of Underbelly :)

  2. Why no mention of earlier incidents? Anonymous -- 12/05/08

    I notice that there's still no mention of the same thing happening at several other locations through Sydney.

    I know of two incidents at North Rocks and one at Castle Hill, and they're not the only ones.

  3. fraud Anonymous -- 12/05/08

    ive heard of this happening before whilst i was working at a large retail business.

    telecommunications lines outside the store get cut, causing the eftpos systems to offline. when the store's eftpos system is offline, they can still use credit and eftpos, but at lower transaction limits.

    the people who cut the cables would know these limits, then go into the store with stolen or cancled credit or ATM cards, and spend up to those limits.

    the store would process the transaction once the eftpos comes back online, and only relise then that the card was fraudulant.

  4. Lock? Anonymous -- 13/05/08

    How bout putting some effort into locking pits properly... seems pretty obvious to me...

    1. Won't work Lord Watchdog -- 15/05/08

      Locks only keep honest people out.

      For once I do agree with Sydney Lawrence - if the villains are found, tie them up and flog them and preferrably with a cat-o-nine tails, just like the good old days.

      I will be happy to volunteer to carry out the punishments because it is not a simple matter of lost revenue. If this activity becomes widespread it will place lives in danger.

    2. Agreed at last. Sydney Lawrence -- 17/05/08

      Phew! my Lord I thought it would never happen and our friendship would always remain platonic. And you Sir, also enjoy my agreement.

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