Outlook Express gets last minute reprieve

By Angus Kidman
15 August 2003 05:40 PM
Tags: leach, express, kidman, angus, outlook, outlook express, microsoft, halt
Just days after announcing that it planned to halt development on the Outlook Express client, Microsoft has been forced to change its position following internal confusion and an outcry from customers.

As ZDNet Australia   reported earlier this week, Microsoft had planned to stop product development on Outlook Express, which forms part of the Internet Explorer code bundled with consumer versions of Windows. "The technology doesn't go away, but no new work is being done," Office product manager Dan Leach said.

Under that vision, consumers would have been directed towards the company's MSN software, while businesses would be encouraged to purchase Office, which includes the full Outlook client.

However, Leach has now stepped away from his original comments, claiming that while Microsoft had originally planned to halt new work on Outlook Express, the situation has since changed.

"I sat down with the Windows team today, and they tell me my comments were inaccurate," Leach said Friday. "Outlook Express was in sustain engineering, but customers asked for continued improvement, and we are doing that. Microsoft will continue its innovation around the email experience in Windows."

Leach blamed communication problems for the confusion. "The Outlook Express team has been in the process of making this change known inside Microsoft," he said. "They just hadn't reached me before I left for Asia."

The lack of internal communication underlines the growing challenge faced by Microsoft as it attempts to co-ordinate software development activities over an increasingly diverse range of markets.

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Talkback 3 comments

    Subject heading and first para ...Anonymous -- 16/08/03

    Subject heading and first paragraph must be speculation on your part since none of it was true. Subject is so far offbase it has to be pure speculation.

    The last paragraph would probably have made a better article since communication in any company is fairly poor. Left hand/right hand kind of thing.

    But the now old saying holds true, if you read it on the Internet, it must be true........

    Microsoft doesn't have a monop ...Anonymous -- 19/08/03

    Microsoft doesn't have a monopoly on PC users anymore, and I think the only reason that I use Windows XP is because of Outlook Express. If Microsoft stops OE then there will be a lot more copies of Windows that will be on the selves the day that LongHorn arrives, but to Microsoft this is just penny change. Who knows what this will do to Microsoft, maybe we all might end up buying Apple's Mac OS X and run on our PC's.

    I am having lots of trouble wi ...Anonymous -- 31/10/03

    I am having lots of trouble with Outlook Express at the moment. First for the last week I couldn't receive my e mails, but today I did an update and now I can receive e mails, but cannot send them. I am getting very frustrated.

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