Outlook Express gets last minute reprieve

Just days after announcing that it planned to halt development on the Outlook Express client, Microsoft has been forced to change its position following internal confusion and an outcry from customers.

As ZDNet Australia   reported earlier this week, Microsoft had planned to stop product development on Outlook Express, which forms part of the Internet Explorer code bundled with consumer versions of Windows. "The technology doesn't go away, but no new work is being done," Office product manager Dan Leach said.

Under that vision, consumers would have been directed towards the company's MSN software, while businesses would be encouraged to purchase Office, which includes the full Outlook client.

However, Leach has now stepped away from his original comments, claiming that while Microsoft had originally planned to halt new work on Outlook Express, the situation has since changed.

"I sat down with the Windows team today, and they tell me my comments were inaccurate," Leach said Friday. "Outlook Express was in sustain engineering, but customers asked for continued improvement, and we are doing that. Microsoft will continue its innovation around the email experience in Windows."

Leach blamed communication problems for the confusion. "The Outlook Express team has been in the process of making this change known inside Microsoft," he said. "They just hadn't reached me before I left for Asia."

The lack of internal communication underlines the growing challenge faced by Microsoft as it attempts to co-ordinate software development activities over an increasingly diverse range of markets.

Advertisement

Talkback 3 comments

    Subject heading and first paragraph must be speculation on your part since none of it was true. Subject is so far offbase it has to be pure speculation. The last paragraph would probably have made a better article since communication in any coAnonymous -- 16/08/03

    Subject heading and first paragraph must be speculation on your part since none of it was true. Subject is so far offbase it has to be pure speculation.

    The last paragraph would probably have made a better article since communication in any company is fairly poor. Left hand/right hand kind of thing.

    But the now old saying holds true, if you read it on the Internet, it must be true........

    Microsoft doesn't have a monopoly on PC users anymore, and I think the only reason that I use Windows XP is because of Outlook Express. If Microsoft stops OE then there will be a lot more copies of Windows that will be on the selves the day that LongHorn Anonymous -- 19/08/03

    Microsoft doesn't have a monopoly on PC users anymore, and I think the only reason that I use Windows XP is because of Outlook Express. If Microsoft stops OE then there will be a lot more copies of Windows that will be on the selves the day that LongHorn arrives, but to Microsoft this is just penny change. Who knows what this will do to Microsoft, maybe we all might end up buying Apple's Mac OS X and run on our PC's.

    I am having lots of trouble with Outlook Express at the moment. First for the last week I couldn't receive my e mails, but today I did an update and now I can receive e mails, but cannot send them. I am getting very frustrated.Anonymous -- 31/10/03

    I am having lots of trouble with Outlook Express at the moment. First for the last week I couldn't receive my e mails, but today I did an update and now I can receive e mails, but cannot send them. I am getting very frustrated.

Add your opinion


Latest Videos

Blogs

  • David Braue Will Rudd's bush backhaul bonanza deliver?
    Rural areas will be welcoming the government's decision to put its money where its politicising is, funnelling $250m into a regional fibre upgrade to six rural centres. Remedying over a decade of near-neglect at the hands of telecoms privatisation, the investment could be the firmest step yet for Labor's NBN dream — but with inevitable political questions and a looming election, Rudd and Conroy need to deliver, and quickly, to preserve the NBN's credibility.
  • Array Doing for AV what VoIP did for telephony
    Sydney-based start-up Audinate is making traditional analog cabling obsolete in favour of TCP/IP-based networking technology. And it's doing a pretty good job so far, with its technology used by World Youth Day and the Sydney Opera House.
  • Array WiMax in Australia: Part two
    WiMax could be the standard that drives the next phase of mobile broadband, it provides an opportunity for players wanting to establish a pure IP network to carry voice and data effectively — but is this what operators want?
  • More blogs »

Tags

Back to top

Featured