Opposition attacks Telstra pair gain solution

The federal opposition and Telstra are at loggerheads over a proposal by the carrier to overcome limitations to Internet access created by use of pair gain technologies.

The Shadow Minister for Information Technology, Senator Kate Lundy, has criticised the technical limitations of a technology designed to allow RIM-based pair-gain systems to handle ADSL, the optimal technology for access to broadband over copper wire.

Telstra announced in November 2002 it would trial the use of 'minimuxes' and has kicked the initiative off in the Canberra suburbs of Gungahlin, Ngunnawal, Nicolls and Amaroo.

"In response to questions I asked on notice to a Senate Estimates Committee, Telstra has conceded that up to 60 percent of RIMs in the ACT suburb of Gungahlin are not big enough to hold the mini-ADSL technology (a "minimux"), and therefore can not be modified to carry ADSL," said Lundy in a press statement.

"The only possible solution for areas like Gungahlin is alternative infrastructure which will require significant investment - be it from Telstra, Optus, or another carrier," she added.

Telstra spokesperson Kerrina Lawrence agreed there is a limitation on how many "add-on" minimuxes can be fitted to a RIM enabled exchange. "There are certain space and function matters relating to PSTN, and the minimuxes will require sufficient space within the cabinet...about half the Gungahlin RIMs will be able to take the minimux module," she said.

"Senator Lundy is making the assumption that every customer on those RIMs wants ADSL," said Lawrence. There have been a 'relatively low' number of broadband requests since the trial began, according to Lawrence. There are 10 customers participating in the trial and Telstra has approached another 51 Bigpond customers who have shown an interest in ADSL.

At the heart of the disagreement is how many people wish to have ADSL access. Telstra claims that ADSL services seven million residences - about 75 percent of the population - and that 100 percent of the Australian population has access to broadband services via satellite.

Lundy points to the 800,000 customers across Australia who cannot receive ADSL because their telephone exchange uses RIM technology. If her figures are correct and scale to the whole country, 320,000 customers who currently cannot get ADSL broadband will be able to using minimux technology.

As for the other 480,000, Lawrence would only say Telstra "should be able to adequately provide [ADSL] broadband capability for a number of years", and customers who wanted broadband but were unable to get ADSL or cable could utilise satellite broadband.

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Talkback 5 comments

    Once again telstra opt out of ...John campbell -- 28/04/03

    Once again telstra opt out of their obligations for poor tecnology decision making ie pair gains. Telstra spokeswoman M/s Lawrence tells us we should opt for satelite broadband. Have a look at Telstras'setup costs for that!!!

    Let me see- Telstra makes a a bad technology(read cheapskate) choice with paired gains and the client needs to make the shortfall by paying prohibitive satellite broadband setup costs.

    Give us a break Telstra, the sheep can only be shorn so many times.

    You should be giving chaeper line rentals etc to clients who have been saddled with your pair gain technology.

    Telsra charge what they want and have no accountiblity for what they deliver.

    T(H)elstra cops out once again ...Keith Styles (An irate user) -- 29/04/03

    T(H)elstra cops out once again. M/s Lawrence arguement is purile in the extreme. Cable or satellite is not an option for most due to a multitude of technical, cost or political reasons.
    When OH! when will D*ickhead Alston put a stop to T(H)elstra's unbridled robbery.

    I live at Terrigal on the NSW ...Michael McLeod -- 02/05/03

    I live at Terrigal on the NSW Central coast in a estate with pair gain technology and we also wish to utilise ADSL.

    Roll it out Tel$tra.

    Telstra is quite happy to over ...Anonymous -- 15/07/03

    Telstra is quite happy to oversell bandwidth but charge the same fees for degraded service. I am on one of the oldest exchanges in SA, we only got ADSL in November last year. There is so much new development in the adjacent suburbs that I estimate more than half the lines are on pair gain - which means half the people in these areas on this exchange won't get the "new" ADSL! If Telstra are prepared to sell off line bandwidth, they should at least half the line rental fee each time they pair gain a line. After all, they never consider the effect it has on any subscriber when they do it. In May 2003 Telstra sold the bandwidth out from under me to an ADSL customer in my street, effectively killing my once highly reliable non-pair gain 56k dialup connection. Now I have 40 dropouts a day, and cannot connect for longer than an hour at a time. My call charges are through the roof, and it's taken a month to get a tech out to investigate. It's destroying my business. Tell me that this problem isn't going to become an epidemic in the next 12 months!

    Can someone please tell me why ...Brett Butcher -- 14/01/04

    Can someone please tell me why Telstra is still putting this pair gain system into new suburbs.

    I moved to one of the fasted growing suburbs in Brisbane (Spribngfield Lakes). Only 25 km from the city. There isn't any cable in my area, my exchange is enabled but I can't get ADSL because of this rediculous pair gain rubbish.

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