London could replace Oyster with mobile

Transport for London may replace its Oyster card with with new ticketing systems operated through mobile phones or bank cards.

Will Judge, head of future ticketing at Transport for London (TfL), told the London Assembly's Budget and Performance Committee on Tuesday in the UK that TfL was looking at various technologies and providers to take over from Oyster in 2010.

This follows TfL's decision in August to terminate the contract with TranSys for delivering Oyster ticketing five years before the original date of 2015. The decision came after reports of technical problems with the operation of the cards, and incidents in which ticket gates had to be opened for free travel following widespread card failures.

Judge said TfL wanted the new ticketing system to be contactless and fast, and suggested it could be delivered through another smartcard or on a phone or bank card. He said TfL wanted to take advantage of good practice elsewhere.

The new ticketing system could have a different name, as TfL does not own the Oyster brand. There are still plans, however, to integrate Oyster with London's river-boat services next year. Judge also told the committee that the replacement for the contract with TranSys was unlikely to take the same shape. It could be broken up into a number of segments, each let individually rather than under a large private finance initiative, as in the existing arrangements.

Committee chair John Biggs said: "This committee is interested to hear about the new technologies that TfL is exploring for the delivery of their new ticketing system. We will look with interest during our examination of TfL's business plan to see what level of savings is achieved."

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Talkback 2 comments

    London to get new mobile ticketing system Susan -- 27/10/08

    Meanwhile Sydney can't get ANY decent ticketing system for its public transport, let alone upgrade from a good one to something even better. There are just so many good examples we could learn from (try Singapore) but no. All too hard for the Aussies. Couldn't organanise a...

    Sydney & Melbourne get no new ticketing system Anonymous -- 27/10/08 (in reply to #320114943)

    Ditto for Melbourne. We're still trying to re-invent the London/Hong Kong style card system, while London is already planning on their next steps. Why can't we deploy a proven technology? What is so hard about deploying the hardware already in use overseas and configuring it with our transport network layout (to calc cost of travel, etc)?

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