John Pinnock, Telecommunications Ombudsman, said that more than half the complaints it had received about mobile number portability (MNP) during the quarter had been received in September and October, with complaints dropping off rapidly after that.
There were a total of 867 complaints during the quarter, Pinnock said.
Despite this improvement, the telecommunications ombudsman has expressed concern about high termination fees being charged by some providers for leaving their contract and porting to another mobile phone company.
Of course numbers are falling
Who would change carriers if you where going to be slugged $150.00 to do so.
The 800lb Gorilla wins yet again, which means we all lose!