Internode has launched a new broadband plan -- despite earlier comments by an exec that the ISP had too many choices already.
Internode has this week introduced a 30GB download quota across all speeds, bridging the gap between the 20GB and 40GB plans it already sells. The ISP now provides monthly download limits between 5GB and 80GB.
The company has also extended the period over which it will waive the AU$20 fee customers usually pay to change the speed of their broadband package until the end of this month.
Jim Kellett, product manager at Internode, said the 30GB introduction came in response to consumer demand from users "who want more choice down the bottom end".
Kellett told ZDNet Australia last month that the ISP has too many broadband plans on offer. Today he added: "It does look a bit incongruous but it's one of those things. We could hide the complexity of it but it's easier to introduce the 30GB plan so we introduced it; but I still agree there is an overwhelming array of plans."
The ISP offers users recommended plans -- a subset of all the choices on offer -- to help dodge confusion, Kellett continued. "It seems to be working quite well," he said.
Internode is planning to introduce additional measures to tackle users who are regularly going over their monthly download quota by 3GB or more. The company has yet to give details of the measures but says it will not cut off the connection of persistent offenders.
"It won't be as dramatic as that: it's not our intention to have a cliff edge, it will be a more gradual process than that," he said.
Why doesn't somebody introduce a 2 part plan. Part one - select speed. Part 2 - select data pack.
Instead of 5 speeds multiplied by 6 or 7 data pack sizes resulting in 30 plus plans you'd have a much simpler model.