Hutchison Aust 3G supplier labels network 'global trendsetter'

By Staff writers, ZDNet Australia
15 November 2004 11:10 AM
Tags: ericsson, hutchison, 3, aca, 3g
Hutchison 3G Australia's '3' network equipment supplier, Ericsson, has labelled the troubled network a "global trendsetter", saying its dropped call rates had been reduced to levels equivalent to GSM networks.

Ericsson's lauding of network performance as "GSM equivalent" came after Hutchison 3G Australia recently announced that it had reduced its dropped call rates from 12 percent at launch to 2 percent and below.

Ericsson supplies and delivers the integrated infrastructure for the 3 network in Australia and has a managed services agreement that covers all of Hutchison's Australian network operations and maintenance.

According to Tony Malligeorgos, director of marketing and business development for Ericsson Australia, the 3 network is also generating cost savings for Hutchison over 2G delivery of basic services including voice and SMS as well as providing the opportunity to exploit growth in the 3G mobile market across multimedia high speed data services.

Malligeorgos added they are currently trialling HSDPA with several of their key customers globally.

"This increases the available downlink peak data rate to 2Mbit/s in 2006 through to 10 to 14 Mbit/s down the track. A key enabler for mobile broadband, HSDPA offers operators a more than doubled system capacity without requiring any additional radio spectrum or build out of radio coverage," he said.

The Australian Communications Authority (ACA) announced last September that it will be monitoring Hutchison's 3 network performance starting next year.

Hutchison is expected to start reporting to the ACA in early 2005 on the network's drop-out and congestion performance for voice calls.

Hutchison said recently its monthly churn rates for the 3 business sat "well within industry benchmarks" at 1.1 percent for the period of operation, while the average national dropped voice call rate had declined to two percent due to "network enhancements and improvements in software and network optimisation".

The company said it was on track to complete the peripheral build of more than 200 network sites this year, bringing the total number across the licence areas to 2,000.

Are you a Hutchison 3G customer? Let us know what your experience is with the '3' network. E-mail us at edit@zdnet.com.au or use the talkback option below.

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Talkback 5 comments

    The network certainly has impr ...Anonymous -- 15/11/04

    The network certainly has improved since launch. There is absolutely no doubt about that.

    But to be fair to 3, the biggest problems they had i think were their handsets (NEC have really bad quality handsets) and the roaming to vodafone feature - which takes longer to switch over than it does to find the 3 network again. So if you phone supports it then lock it into 3 and you will find a much better level of service. I have been doing this since May this year and have never looked back.

    I also just upgraded to the motorola a1000 - which is easily the best phone i have ever owned. You can have MSN messenger on it, as well as GPS mapping. Brilliant!

    Cheers,

    Jay

    i a customer of 3 and i think ...Anonymous -- 15/11/04

    i a customer of 3 and i think it is fantastic before i got my 3g mobile i was with telstra prepaid it was costing me an arm and a leg to just do voice calls but when i got my 3g phone the call rates were fantastic and the services were brilliant the only problem that i have found is coverage in my local area is not the best at the moment but when im down the mountain is is great, i would never go back to 2g mobile phone systems again, thankyou three

    I'm a 3 customer, and generall ...Anonymous -- 15/11/04

    I'm a 3 customer, and generally found it to be a good service. At times I can not access the 3 services and web browsing such as weekday lunch times due to system upgrades but apart from that as you mentioned, the call drop out rate has been dramatically improved.
    I love the combination of PDA,Camera and Mobile phone functionality.

    3G services fantastic, however ...Anonymous -- 06/01/05

    3G services fantastic, however 3G coverage not universal in Sydney where I live. Hoping that network sharing deal with Telstra may result in more base stations and some 3G coverage at home (currently lucky to get 1-bar of coverage) so that I can enjoy the 3G services 24x7.

    3G coverage "nationally" Anonymous -- 10/06/06

    I love it (not) when they talk about "national roll-outs". This only means capital cities interstate, and is misleading. I live in a large coastal regional centre within 200 km of Sydney, and we have no Hutchison 3G although were "upgraded" to their 3G-capable handsets recently. These handsets work only on GSM only here, and are simply a substitute for the superior CDMA following Hutchison's closure of that network. No idea when we will be getting 3G. So much for all the hype about fancy upgrades. All the publicity applies only to the capitals, in spite of what is implied in the "national" wording.

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