Emotional Machines -- Do we want them?

An Australian company called Mindsystems has a revolutionary software package they claim can replicate human emotion. Is this the vanguard of angry robots of the future?

An Australian company called Mindsystems have devised an Artificial Intelligence system for simulating human emotion. It can apparently be used to quite convincingly replicate a person's feelings in a variety of situations. Called EMIR (Emotional Model for Intelligent Response), it is based on real-time data collected by researchers in the psychological sciences.

Imagine a "friendly fridge" that could have its own personality, or a child's toy that would do more than imitate feelings. Mindsystems predict their system could be used for virtually every system which has a human-machine interface. They go as far as imagining a stock market simulation which could predict the emotional reactions of thousands of investors to certain information.

Angry Robot

The system includes simulation for feelings that are somewhat surprising. For example, the system can simulate boredom as a possible emotion. The Mindsystems team state that EMIR has over 259 "emotion terms" it can show. It works by looking at factors influencing the character such as success at achieving goals and the levels of the character's control over their own situation. This "state of mind" is then compared to a database of human responses mapped over time, which was assembled by a US research psychologist Dr Albert Mehrabian of UCLA.

Apparently the system will initially find applications in entertainment, such as toys that display emotion and videogame characters that respond emotionally to their virtual circumstances. The company has assembled technological demos of the system such as a search engine that uses certain language cues to find information of a particular emotional flavour. Another demo called "Robby the emotional thermostat" allows the user to control the environment that influences a virtual character, causing emotional responses such as anger when the environment gets beyond the character's control.

Although the system is initially being targeted at toys and game software, the project was originally intended to revolutionise warning systems. For example, the EMIR software would apparently allow a system to deliver various degrees of urgency in its voice in order to alert bored operators of a problem situation. This is especially important in "terrain warning systems".

We were able to conduct a short Q&A with Mindsystems representatives.

ZDNet Australia: Can you tell us about a system that will soon go live with EMIR integrated and what it does?

Mindsystems: At the moment we only have EMIR running on our demo systems. We are currently looking for adventure game developers who would like to benefit by their software expressing emotion.

ZDNet Australia: I take it you will be selling the system as a licensed framework that software developers can use?

Mindsystems: Yes, we have the library in Java, COM and C++/C packages for game machines; and it can be tailored for custom hardware, such as, warning systems or even house hold appliances like -Smart Fridges".

ZDNet Australia: Do you charge on a product-by-product basis?

Mindsystems: The software will be sold by per-copy licenses at a low rate similar to the way Dolby-C is licensed.

ZDNet Australia: Can you describe in detail what "terrain warning" systems are?

Mindsystems: Terrain warning systems currently use a synthesized voice to tell jet pilots when they're too low, or warn them if they are about to hit the side of a mountain. Our software would enhance this type of system by adding emotional inflection to the system triggered, by the situation as it progresses. The purpose would be so that the pilot could be alerted to increased levels of danger, allowing them to concentrate on flying the airplane.


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Talkback 3 comments

    Interesting that a Canadian co ...Anonymous -- 22/06/02

    Interesting that a Canadian company IA Research released a press release some time ago talking about their development of

    EMIR (Emotional Modeling for Intelligent Response) - a new software technique for accurately modeling human emotions in knowledge management, electronic appliances, avionics and computer software

    http://www.iaresearch.com/newsite/whatsnew.htm

    Whose research is it?

    About the warning response sys ...Jacob Bellamy-McIntyre -- 27/06/02

    About the warning response systems this is also intended for....

    Would that mean if a pilot is about to crash the computer will start screaming "WATCH OUT FOR THAT MOUNTAIN!!!" ?

    Also, wouldn't the message saying such as "Warning:your flying too low" would be in text rather than voice, and if it WAS voice it'd probably be a recording anyway. If they wanted it to sound urgent they could have had someone yelling into the microphone when they were recording it *shrug*. Of course, I am basing these assumptions on movies such as Top Gun.

    The problem with this software is that they have to find a *use* for it. What on earth is the point of a friendly fridge? Or having toys with "real" emotions who start to get tempermental because of neglect? Some things are just left unpersonal- besids, since when has human emotion made things simpler and more efficient?

    You have GOT to be kidding me... Kirpa Singh Gulati -- 28/02/08 (in reply to #120010922)

    Are you really trying to say that you cant perceive of a single usable application that this program can be integrated into? The entertainment/media products are just the frills. This could potentially evolve into analysing responses of people, for psychometric analysis, could be used in court to judge whether the person on trial, or for that matter, even the person testifying is responding normally to the questions based on the situation (as opposed to trying to fake responses that should have been generated if he/she was being genuine)
    It could be used to track emotional changes over various scenarios to gauge stress limits for people in mission critical jobs like the army, can do the same thing to monitor employees in organisations with its feed rigged up to an automated system to reassign projects/offer incentives/other forms of benefits and/or optimizations that could greatly improve employee productivity by atleast 40-60%.
    The possibilities are truly limitless my friend...sometimes we just need to reach over for the switch to light up things. Not everyone can be adaptive to owls and see it the dark. Lol...

    Btw, i've been working independenlty on an "intelligent system" myself for a bit over a year now...it seems really plausible that we may in our own lifetimes truly see a machinal entity capable of thinking for itself and evolve even. Trust me, its a beautiful future we're staring at...

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