BigPond doubles cable speeds

Telstra's BigPond Internet service provider plans next month to boost its cable broadband network speeds to up to 17Mbps.

Present BigPond cable services offer broadband at a maximum speed of around 8Mbps.

"We've been upgrading the cable network's infrastructure, and we have been trialling software changes to evaluate the network's ability to provide even higher speeds," said BigPond group managing director Justin Milne.

BigPond group MD Justin Milne
BigPond group MD Justin Milne

"During the trial, cable customers experiences download speeds of up to 17Mbps," he added, noting actual speeds could vary.

The executive said customers would be able to access the higher speeds for just AU$10 a month more than BigPond's standard cable prices.

"After the introduction of the Cable Extreme plans, customers on our 20Gb plan who participated in the trial will continue to receive the higher download speeds, at no increase in their monthly access fee," he said.

The move by BigPond comes as smaller cable operator Neighbourhood Cable, which has infrastructure in rural Victoria, said in early January that it would likewise boost speeds for customers.

"With Neighbourhood Cable's recent upgrades we have tested speeds with capabilities of up to 30Mbps download and 2Mbps upload," said the telco's chief executive Ian Fry at the time.

In addition a number of Telstra's competitors launched next-generation ADSL2+ services in 2005, which offer speeds of up to 24Mbps. Telstra itself has so far limited its ADSL1 services to 1.5Mbps.

Milne said the new speeds would complement the pending launch of BigPond's on-demand movie service.

BigPond claims to have more than 250,000 customers using its cable broadband service. Optus also owns a large cable network but is not known to have upped its speeds as Neighbourhood Cable and Telstra have.

Talkback 8 comments

    BigPond doubles cable speeds Anonymous -- 14/02/06 (in reply to #120129209)

    That's great but for many of us poor sods that are strangled by Telstra Pair Gain services, we are still struggling to get 28 Kbps. Try downloading the latest Microsoft patches at that speed.

    I wonder whether Sol's home PC is throttled by Pair Gain?

    Signed
    Frustrated Pair Gain Tranche II Tragic.

    Yes but no but, what about upload speeds? tony -- 14/02/06

    I hope they are going to remove the ridiculous and completely artificial throttle on upload speed, which is still restricted to slow dial-up modem speed.

    If you want to use the service for say, syncronising files between work & home for example, the VERY slow upload speed makes this completely impossible. Their service is geared towards allowing people doing massive downloads of music & videos in one direction only.

    Sounds shonky Anonymous -- 14/02/06

    I just checked Telstra's website and all the cable plans have uncapped as their download speed, so haw can they charge an extra $10 per month to make it faster if it's already uncapped.
    Sounds a bit shonky to me.
    Also they need to do something about the 128kbps upload speed and uploads counting toward the usage limit.

    What about data caps? Anonymous -- 15/02/06

    Great - they've doubled the speed of downloads. But you still only get 10Gb a month for $70 (or $80 on double-speed) if you don't have a "full phone service" - as a VOIP user, I don't.

    What is the point of being able to download twice as fast, when the ridiculously small data limit applies? Yes 10Gb sounds a lot, but try this and see what you get:
    * Hak.5 podcast - 135Mb weekly
    * Labrats podcast - 100Mb weekly
    * DL.TV podcast - Mb weekly
    * Internet radio - 1hr @ day = 400Mb/week

    Add up these and you've used up half your monthly bandwidth. And you still haven't read any emails, surfed the web, or watched any streaming video. Great - my podcasts arrive in 3mins instead of 6. Who cares - what if I want to watch a few more? Oops sorry - I've been slowed to 64k! I'd rather stay on the current speed and have double the data - or at least a few hours of uncounted ('off-peak') - so I can set my podcasts & windows updates etc to run @ say 2am and not count each month.

    Do you realise there are 1500/256 ADSL plans offering 36Gb, FREE uploads and 9hrs a day unmetered for $70? I'm going to check out the bigpond 'details' in a couple of weeks - but it looks like I'm leaving them. I was going to go, but they've just made me wait for a month.

    Bigpond Extreme Cable 17mbps/256kbps hype Socrates -- 23/04/06

    I think that Bigpond extreme cable 17mbps/256kbps is a hype.

    Measured speed of cable extreme never rose above 7mbps limit.

    Please post your comments in a Blog http://bigpondcableextreme.bigblog.com.au/blog.do

    bigpond I'm capped and I'm pissed off.. -- 09/10/07

    its not slowed down to 64k, its more like 4.6k!!

    Just a question I'm pissed off but have a level head -- 10/10/07 (in reply to #320087523)

    Are you one of those people who use to complain that they did not offer capped plans and you would get charged excess usage each month?

    Try using an application such as DU Meter and you will be able to monitor daily usage as well as real time bandwidth utilisation. I have used this on ADSL & cable and when it is slowed they are spot on 64k.

    BigPond Cable Extreme - what the Sales people don't tell you Andrew Watts -- 14/01/08

    When offering an 'up to 17Mbps' download speed BigPond actually consider any speeds of above 0.88Mbps to be acceptable. I had a problem with the speed and queried it and they confirmed it in writing. See:
    http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/std_adp.php?p_faqid=13468

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