Australia's ADSL competition heating up

By Staff writers, ZDNet Australia
10 September 2002 09:00 AM
Tags: ihug, telstra, adsl, isp, optus, accc, wholesale, plan

Competition in Australia's Internet ADSL market is heating up just weeks after the Australian Competition and Consumer Commission announced plans that will make it easier for service providers to get access to Telstra's copper network.

New Zealand-based Internet Service Provider, Ihug has launched its ADSL service and announced its intention to enter the wholesale ADSL market.

In some cases Ihug's monthly ADSL Internet access plans appear to be substantially cheaper, or provide more generous download caps, than Telstra's.

The speed and price of Ihug's basic ADSL offering matches Telstra's but lets consumers download over three times as much data before incurring additional charges.

Ihug's monthly plans become more competitive with Telstra's as the customers network data traffic requirement's increase. Telstra's fastest 10 Gigabyte plan costs AU$429.95 per month -to purchase an equivalent service from Ihug costs AU$199.95.

"Ihug has often challenged the 'industry rules' so customers have been eager to see our ADSL plans," said Gareth Bissland, Ihug General Manager.

Ihug is bullish about its prospects of succeeding in the ADSL market claiming that it has already received 30,000 expressions of interest regarding its ADSL plans prior to launching its service.

Optus has not announced any plans to introduce a ADSL residential broadband service.

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Talkback 6 comments

    ATT: Anyone selling ADSL by t ...David Casey -- 10/09/02

    ATT: Anyone selling ADSL by the seashore ...

    In my humble opinion your customers want:

    - Free installation.
    - Free modem/TA
    - A digital connection that is always on
    ... and....
    - To be charged no more than $80 (AUD) a month on a 12-month contract for the privilege

    Moreover, you should consider that:

    You're average citizen can't tell the difference between 64Kbps and 256Kbps on a standalone machine, and the great majority have no intention of overstepping any reasonable download CAP because ... well ... they've got lives.

    All Mr and Ms Average Citizen want to be able to do is lean over to a machine and pull up a recipe for Steak Dianne on Google. (... perhaps ... check their e-mail, their bank balance, let their kids research their history project for school or have a quick quiz at a site a friend recommended) - without going through the dial up process.

    Get them a $20/week digital connection like they could get onto if they lived in the 'Chicago-land area', and hey, you've got a luxury an Aussie can afford.

    Else potential ADSL customers will continue to pay $5-$7 a week for a Dial Up Connection and, say, an average of 75c/day in dial up charges. Cuz sure, they'll suffer the log on time, but hey, they'll pocket the change.

    Try these, David. TPG (www.t ...Anonymous -- 10/09/02

    Try these, David.

    TPG (www.tpg.com.au) sell exactly what you are looking for at the low end (300 MB/month download cap) for $27 pm and $99 install.

    Apple Communications (www.applecomm.com.au) (nothing to do with Apple Computer) have a 3GB ADSL Plan for $65 pm.

    Telstra? Forget them!

    When are we going to see unlim ...NA -- 11/09/02

    When are we going to see unlimited ADSL????

    Putting a limit on ADSL is like limiting how much fuel your car can consume in one month.

    The internet is now FAR to big for limits on download transfers. If telstra got off their **** and take a look at this, then they could see us Australians are crying out for unlimited internet to be re-enstated into the country.

    This bullshit of limits is just a ploy to suck money out of our pockets. They damn well know we need to use the internet and our phone, so they take advantage of that and suck us dry.

    To put it calmly, my telstra bill per month (including internet) is higher then my mortgage on my house, and I have limits on what telstra provide, I don't have limits on my mortgage.

    As far as I am concerned ADSL is big joke, and until it comes down to a reasobale price with no or VERY HIGH limits, it's just a consumer rip off.

    ADSL should not be capped, and there should be no long term contracts, and there should be at least a minimum of 20Gb for around $50.00/mth. with a CUT OFF after that, not a stupid charge per mB, since ADSL can acheive 1Mb if just a few seconds.

    I can get 5Gb on dial up for 16.95/mth, now that says soemthing.

    We don't need more ADSL providers, just a lower price and a higher download limit.

    300Mb is farse, Telstra should be a shamed to even offer 300Mb on such a fast network.

    I hope telstra can see the light, of they will end up seeing them go bust,,,, don't think it won't happen.... we are all sick of telstra's high price tatics because they own the copper network in Australia, wait until they get 100% privatised, then we will see a big change and a more fair competition.

    It's just funny that we have ...Anonymous -- 11/09/02

    It's just funny that we have stated what we want and it seemed that telstra have ignored it and headed the other way. All the cost cutting, profits just means that not only our services were getting worse with higher fees, it's basically going down the drain. today I got an telstra person asking me why I am not using their service and I just told her that it's just too expensive and unreasonable in their charges. Anyone guess what she said? She said that if you buy in a 'package' i.e. home, mobile, etc there will be discounts to offset the charges. Huh! I am very satisfied with vodafone, thank you very much. I amv ery happy with optus, and they didnt' attempt to sell me any other services to 'offset' the high fees.

    But I do see that once soemone introduce unlimited ADSL and customers starting to go from telstra, they might reconsider. Although it didnt' happen on dail up I am sure we will be sitting in for a loooonnnngggg wait.

    T(H)elstra competition! HUMBUG ...K.Styles (A very,very disgruntled user) -- 14/09/02

    T(H)elstra competition! HUMBUG. T(H)elstra dictates the wholesale price. It set the download cap after offering uncapped contracts and all the so called telcos have just followed suit.
    Take a look at Asia. They regard our capped service as a joke. Whats the point of having broadband if its capped, overpriced and until very recently, it was totally unreliable. I can't imagine why any business would want it, let alone home users who can't afford to pay T(H)elstra inflated rates.

    To compare with France : I am ...naguy -- 26/09/02

    To compare with France :
    I am a french citizen and engineer. I am going to Sydney tomorrow. I went there few month ago and saw that even if australia is one of the best country connected to internet (much people), it didn't have a good ADSL service or provider.
    In France, I have an unlimited connection with no limit in downloading or uploading for just 45 euros or AU$ 75 !!
    A new provider (called Free) is proposing a new ADSL service with a free ADSL modem for just 30 euros or 50 AU$ !!

    I am so surprised Aussie gouvernement doesn't obliged like in FRance or other europe country Telstra (France telecom for France) to open his network to other potential ADSL provider !!

    So i have no reason to take my ADSL modem with me in australia. poor me, poor us !

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