AU retailer loses Web host after spam attack

By Patrick Gray
13 May 2003 12:50 PM
Tags: noie, xpress, company, patrick, unsolicited, law, gray, solutions
A Queensland based computer retailer has had its Web-site hosting pulled by its provider, after being slated as "spammers" by frustrated ISP administrators.

The retailer, Queensland Computer Company, has been sending unsolicited bulk e-mail marketing material since at least October last year. The managing director of its hosting provider iExec, Steve Robinson, told ZDNet Australia that his company didn't want to be associated with the marketing practice.

"The Web site hosting for queenslandcomputer.com.au has been withdrawn as of yesterday," he said. "Basically it was the association with spamming which was enough to lead to the withdrawal of service... even though they weren't using our equipment [to spam with]".

Analysis of the unsolicited messages by ZDNet Australia   has revealed Queensland Computer Company used several dial-up Internet accounts to send them. They hawked everything from anti-virus scanning software to complete computer systems.

On October 3, 6 and 22, the company used mail servers belonging to iPrimus to send the messages. More recently, Froggy Internet was been used as a relay for the marketing material.

At least one ISP administrator has complained that more recent "spam" from the company was originating from a Telstra mail server.

Anti-spam company Spamtrap has blocked the messages originating from the Bigpond network, describing them as "completely unsolicited", and clearly classifiable as spam.

The company's chief executive, Andrew Kent, says iExec has done the right thing.

"I'm fully supportive of their approach," he told ZDNet Australia. "I think most of the public are really against getting unsolicited e-mail".

The queenslandcomputer.com.au domain name is currently re-directing to another Web site, Xpress Solutions Online. This is set to change though--the name is being hosted by iExec, and Robinson says they're about to pull the plug.

"That should be taken care of shortly," he said.

Although this type of marketing material has been vehemently defended by groups such as the Australian Direct Marketing Association, new laws are set to be introduced in Australia which may result in the senders of these types of promotional messages finding themselves on the wrong side of the law.

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Talkback 6 comments

    Don't get me wrong, I hate spa ...Anonymous -- 13/05/03

    Don't get me wrong, I hate spam but... I want to know how it can be outlawed?? 97% of spam originates from outside Australia which means our laws are useless. Will this mean that the legislators will take out the community's frustration with spammers on a couple of local Australian companies trying to make a living??? Get Real!!

    If all of the major internet-c ...Anonymous -- 13/05/03

    If all of the major internet-connected countries enact some law to criminalise the sending of unsolicited bulk email, then we will be 80% of the way to solving the problem... SPAM would no longer be able to advertise a traceable business for fear of legal retribution and those coutries without such laws could easily be blocked if you or your company have no dealings with them. I look forward to more ISPs terminating accounts and showing spammers that what they're doing is a waste of resources and a waste of our valuable time.

    Spam is a recurrent problem. O ...Anonymous -- 13/05/03

    Spam is a recurrent problem. One possible approach may be to blacklist the companies making use of the practice. I make it a rule, personally, to immediately blacklist any company organisation or individual who sends us unsolicited mail.

    Spam is, after all, bandwidth theft!

    Spam sucks completely. Hotmai ...Anonymous -- 14/05/03

    Spam sucks completely. Hotmail sucks even more though. If you must have a web-based address, try Mail.com. I've had a Mail.com web address for 6 years now and the only "spam" I have EVER received are Mail.com offers, which I want to read!

    Reasonably decent spam filteri ...Anonymous -- 16/05/03

    Reasonably decent spam filtering software is at www.cloudmark.com (see razor for the unix version). Not a single false positive, but a number of false negatives :(

    I run a Mac G4 and that in its ...Anonymous -- 01/04/04

    I run a Mac G4 and that in itself is usually some protection against SPAM but recently I have been getting swamped with the rubbish.
    I read somewhere that there is a programme that will bounce back unwanted e-mails before they are downloaded. Does anyone know anything about this?

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