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-------------------------------------------------------------- This story was printed from ZDNet Australia. --------------------------------------------------------------
Service probs not linked to BigPond expansion: Telstra

By Vivienne Fisher, ZDNet Australia
April 23, 2002
URL: http://www.zdnet.com.au/news/communications/soa/Service-probs-not-linked-to-BigPond-expansion-Telstra/0,130061791,120264790,00.htm


Outages reported on Telstra's service status Web page today are not connected to last night's upgrade of its BigPond Internet service, according to a company spokesperson.

A spokesperson from Telstra Retail conceded its BigPond had recently experienced some outages, but said these were merely related to a few customer calls which were being investigated by its tech team. The spokesperson said these calls were not connected to the service upgrade which was carried out last night.

On Monday, ZDNet Australia reported that Telstra was expanding the storage capacity of its BigPond Internet service, which it hoped would lead to a substantial increase in the capacity of all of its BigPond messaging products.


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