Telstra denies DoS attack responsible for outages - News - Communications

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This story was printed from ZDNet Australia.
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Telstra denies DoS attack responsible for outages

By Nicole Bellamy, ZDNet Australia
November 26, 2001
URL: http://www.zdnet.com.au/news/communications/soa/Telstra-denies-DoS-attack-responsible-for-outages/0,130061791,120262047,00.htm

Telstra has denied outages to its BigPond ADSL service are due to a recent DoS attack, yet cannot confirm the cause of the interruption to its service.

NSW customers of Telstra's BigPond ADSL have suffered an extended interruption to their normal service since yesterday afternoon.

The Telstra service status page reveals the "connection/time out" issue began Sunday, 25 November 2001 at 12:07PM EDST.

According to Stuart Gray, corporate affairs manager for Telstra Retail, "there is no understanding, at present of what the problem is."

Although he could not confirm the reasons behind the outage, he said he does not believe that this particular issue is related to the denial of service attack that impacted on ADSL customers nationally, last week.

"As far as I know, this [ADSL outage] is not related [to the DoS attack]. With the Telstra attack, once it was identified, it was managed straight away," said Gray.

Telstra is unable to give an indication of when ADSL services will be restored to full capacity.

A voice recording on the Telstra technical support hotline states that "due to the complexity of the issue, we are presently unable to state a time when the network will be operational".

It is not yet known by Telstra how many customers have been affected by today's outage, but Gray believes the outages are "limited to NSW" customers.

The Telstra service page also lists connection and timeout issues for its Chelsea and Mornington customers.