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-------------------------------------------------------------- This story was printed from ZDNet Australia. --------------------------------------------------------------
Southern Cross denies cable fault

By Rachel Lebihan, ZDNet Australia
October 31, 2001
URL: http://www.zdnet.com.au/news/communications/soa/Southern-Cross-denies-cable-fault/0,130061791,120261596,00.htm


Southern Cross Cable denies there is a fault on its international link between Australia and the US, despite Telstra blaming sluggish overseas Internet access on the company's cable.

Telstra users nationwide have been experiencing slow access to International Web sites all day, a result of a fault on the Southern Cross Cable -- which connects Australia, New Zealand, Fiji and Hawaii to the West Coast of the US, according to Telstra spokesperson Stuart Gray.

The hiccup is affecting the pipe between the cable station in Hillsborough, California and access to the US network, Gray said.

However, when contacted by ZDNet Australia, Southern Cross said: -There's no evidence of anything being a problem...there is no fault on the Southern Cross network". The company's Ross Peffer explained that that the Southern Cross link is a submarine cable, operating -from shore-to-shore".

"The end-to-end link concerns a lot more than just Southern Cross," he said.

Peffer said that Telstra had advised Southern Cross at about 9am today that it had a problem on its own link and requested Southern Cross check its network to see if the fault lay there. Peffer claims it didn't.

Telstra could give no estimated time of repair but said there was no packet loss and not all BigPond customers would be impacted. Those that were affected would experience slow access to international sites.

Telstra had been re-routing some Internet traffic to the Southern Cross cable following the recent damage to its SEA-ME-WE-3 cable.

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