Watchdog awaits eBay's response over PayPal deal

The ACCC has given eBay until 23 May to respond to concerns over its proposed exclusivity deal with its online payment arm PayPal.

The online auction site notified the Australian Competition and Consumer Commission (ACCC) in April that it intended to enter into an exclusivity deal with PayPal, omitting most other payment methods for customers from 17 June, prompting the regulator to issue a call for submissions from the public and industry on the proposed move.

Although the official deadline for submissions passed last week, the ACCC is still allowing interested parties to lodge statements via its Web site, with the Australian Bankers Association (ABA) becoming the latest in a series of high-profile organisations — including the Reserve Bank of Australia (RBA) and the Australian Securities and Investments Commission (ASIC) — to register its concern with the regulator after lodging its submission yesterday.

According to the ABA, the move will limit the choice of eBay buyers and sellers alike "without justification for doing so", and goes on to urge the ACCC to revoke eBay's notification and disallow any exclusivity arrangement with PayPal.

"You have to break PayPal into two components," said Simon Warner, CEO of Web transaction company Centricom, which submitted its own statement to ACCC this week.

"It's a service facilitating payments on eBay, but it's also a service sold directly to other merchants, we [Centricom] believe that if they [PayPal] attain an exclusivity deal with eBay, they'll use it as a bench head in Australia and further restrict consumer choice," he said.

An ACCC spokesperson told ZDNet.com.au today that eBay has until 23 May to respond to the submissions pending the watchdog's final decision on the matter.

"I think it's done a lot to spark public debate about online payments in general, particularly as the RBA and ASIC are getting on board ... we just want to make sure competition isn't stifled for Australian consumers," said Centricom CEO Warner.

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Talkback 8 comments

  1. No Issue...but only if John -- 11/05/08

    Ebay and Paypal when used together only generates a single fee for all buyers and sellers and not both user, per site function (auction and payment method), per transaction, that is just criminal

  2. Use Amazon Ian -- 12/05/08

    With the way the Australian dollar is Amazon has some great deals. I have started using Amazon for many of those items I would have used eBay for. eBay has been a crap market place for a numbers of years now. While our dollar is strong I will continue to use Amazon.

  3. eBay & Paypal (Bed Partners) Brian Oinks -- 12/05/08

    eBay has turned into a nightmare, they took away our sections and replaced them with general sections that are filled with cheaply made Chinese rubbish, eBay is seeking the almighty Dollar here and with their push to sign up a couple of Billion Chinese they are waiving Fees for them but are passing the charges onto other Countries such as Australia...

    I was buying regularly from eBay parts to complete a Vintage Sports Car and was doing quiet well, since removing the Vintage Parts section Sellers have gone back to Swap Meets and Parts Magazines where they will receive a fair price for their parts, that leaves me up the creek now for seeking those hard to come by parts and specialty parts...

    I have ALWAYS dealt via Direct Deposit and had never had a problem, I would much rather pay Via Direct Deposit or Cheque than use Paypal...

    I receive DOZENS of Paypal Phishing emails EVERY DAY!

    Paypal is permanently in my Block list!!

    HOW MANY PEOPLE will lose out here because those Phishing emails are indistinguishable from the real thing?

    PAYPAL sucks the big one and apart from eBay profiting there is absolutely NO reason we should all be forced to switch to this method!

    When is eBay going to listen to ALL of the little People who are the ones who make their Site a success?

    You will learn when the People move to sites such as Trade Me (NZ) or OZtion, Amazon etc, all you are doing eBay is opening up the market for YOUR Members to try these alternative services that do not BS their clients around such as you are presently doing...

    Who ever recently took the controls at eBay has a lot to answer for, Corporate Greed has no place in something that is supported by the little People who make Sites like eBay a success...

    Good luck with your Chinese push for profits eBay, Goodbye from one of the little people who once helped to you to be the success you were before greed took the reigns over...

  4. ebay Anonymous -- 12/05/08

    I refuse to put anymore on ebay they are a greedy pack of jerks as others have said the sections now are not usable any more

  5. Ebay not listening Anonymous -- 12/05/08

    Ebay are still going ahead regardless of Australians voicing opinion. My business will be moving to Oztion. STFU Ebay and Paypal. Hope ACCC stick it up em.

  6. EBAY PAYPAL Anonymous -- 18/05/08

    I will seek all other methodsa of sal/puchase rather than use paypal. It is outrageous that Ebay can enforce method of payment. Come on ACCC let's see some action

  7. 3 x fees Anonymous -- 21/05/08

    With Paypal being made the only form of payment this means ebay sellers will be slugged with a total of 3 different fees.
    1 - for listing the item.
    2 - final value of the item
    3 - using paypal

    They keep saying this is for safety which is complete bull.
    I was once bought something with paypal and never received the item. After almost 3 months of waiting I was told by Paypal they sided with me....but they couldn't get me my money back because the seller didn't have any in their account.
    Buyer protection my butt. They basically admit they cannot do anything - even after advertising $2000 protection.
    This is all nothing but a smokescreen for making the maximum amount of money with minimal loss.

  8. Paypal problems Rod Rayner -- 25/05/08

    I have had one bad transaction and it was as a result of using Paypal. The buyer was fraudulent, and some 8 weeks after the sale, PayPal tried to take back the sale amount + fees. I refused as I believed that PayPal protection should not have let this happen. My account is now blocked so I cant use PayPal even if I was stupid enough to try.
    ACCC, you must not let this monopolisation happen.

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