UPDATE: EDS claims big SA savings as decision looms

By Iain Ferguson
03 September 2003 04:10 PM
Tags: australia, iain, ferguson, eds, south, government, savings, deal
EDS Australia has lauded big-bang outsourcing contracts and said a renegotiated deal with the South Australian government would be more flexible to accommodate the advent of new technologies.

EDS' South Australian account director, Bruce Linn, told ZDNet Australia the outsourcing specialist's existing whole-of-government contract in the state -- signed more than six years ago -- did not mention the Internet at all.

Linn's remarks come as the state government evaluates its options for the future of the contract, which is due to expire in around three years. Some reports indicate the government is expected to make an announcement this month on the outcome of a review of the deal ordered late last year.

State government officials have already indicated their preference for shorter-term, more flexible outsourcing arrangements in future. The government spends more than AU$250 million per year on outsourced information technology and communications.

Linn said "the world had changed dramatically" since the initial deal was signed, due to the advent of different delivery mechanisms and ways of doing business.

These, he said, would be reflected in any new contract signed with the state government. "We would have to be slightly more flexible to take account [of these changes]," he said.

Linn also said the global trend had switched back from piece-meal, short-term outsourcing towards larger deals. He cited as examples Barclays' signing of a seven-year, US$350 million outsourcing deal with EDS in June and ABN-AMRO's decision late last year to award EDS a US$1.3 billion, five-year deal.

He added that the timing of release of a new study commissioned by EDS -- which claims the outsourcing deal has reduced the information and communications technology costs to the state government by tens of millions of dollars -- was "obviously reasonably good".

EDS Australia said in a statement the research -- conducted by the South Australian Centre for Economic Studies -- revealed that costs incurred by the government in the six years to September 2002 were at least AU$64 million less than at the start of the agreement in April 1996.

The SACES said the cost savings were primarily achieved in the key areas of mainframe and wide-area networking. "Unfortunately it is difficult to meaningfully quantify the extent of savings for the remaining IT segments of the agreement -- [local area networking], midrange and workstation segments -- due to changes in technology and the government's requirements during this period.

"However, significant price reductions have still been achieved in all of these segments".

However, once contract management costs and other external factors had been removed, only between AU$13 million and AU$20 million of the quantified savings were directly attributable to the deal.

The report said as well as making an important contribution to the South Australian government, EDS "has also provided substantial economic development benefits to the state and its workforce now numbers in excess of 2,000".

An earlier report by the SACES claimed that the state's economy had been boosted by more than AU$500 million, or nearly 6,000 equivalent full-time jobs, in the first five years of the deal.

The move comes as EDS globally moves to cut around 2,700 jobs globally and sell assets under a rigorous savings program for the current financial year.

Around 9,000 of its 138,000 staff are employed in Australia and New Zealand.

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Talkback 4 comments

    $64 million saved after 7 year ...Anonymous -- 07/07/03

    $64 million saved after 7 years?

    And that is supposed to compensate for the jobs lost, the reduction in responsiveness, the wage freeze that EDS employees have been on for the last four years (while other government charges have increased), the lack of flow-on to small business and the token rental that EDS pays for their CBD building?

    Let's hope that the present government will listen to reason and seriously reevaluate the contract and make a decision that's in the interest of ALL of the SA IT community, not just a mob who work for a US based company.

    The EDS deal was all bad news ...Anonymous -- 07/07/03

    The EDS deal was all bad news for SA. A lot of small businesses lost out, along with the millions of $$$ of tax payers money going overseas.

    "nearly 6,000 equivalent full-time jobs" What utter garbage.

    Anyone that has worked in the industry over the last 10 years knows well that EDS basically poached all it's staff from the same business that lost out in the deal.

    "AU$64 million in savings over 7 years." That's nothing compared to what the government will have to spend to buy back the equipment and software that EDS owns. Just look at the Glenside Data centre. I dare say a good portion of SA's government information resides there.

    Do you think EDS are going to let the hardware housing this data go for a small penny? I bet not!

    Let hope the government honchos aren't influenced by the trips to US data centres.... Cough!... Disneyland once again, when it comes to making a decision.

    The other amazing point that h ...Anonymous -- 08/07/03

    The other amazing point that has gone unnoticed, is that the EDS deal was meant to have flow on affects to the local economy, but EDS people I know tell me that they don't buy anything from Australia.

    Not even pens and paper!! It is all flown in from the US.

    When they do office fit-outs all the workstations are flown in from the US in knocked down form, and reassembled.

    There is only one party benefiting from this deal, and it certainly isn't the SA Government or the SA Economy!

    "EDS' South Australian ac ...Michael Crichton -- 10/07/03

    "EDS' South Australian account director, Bruce Linn, told ZDNet Australia the outsourcing specialist's existing whole-of-government contract in the state -- signed more than six years ago -- did not mention the Internet at all."...

    ...Which probably means that anything that EDS does with regards to the internet is probably classed as "out of scope" and charged at exhorbitant rates along with project "management" fees.

    If IT professionals in this state, whether burnt by this deal or not, are concerned about the contract being renewed, stand up and be counted! Write to your local state member, be they of any persuasion, and raise the issues that have been covered by others here, including the imported furniture!

    Ask how a $64 million savings over 7 years on a contract that costs in excess of $250 million per year (that's $200 for every man, woman and child in SA) can be considered a 'good deal' with the job losses, retrenchments and forced transfers to an employer that does not even provide basic wage increases for its employees.

    Encourage the present government to try and undo some of the mess created by Dean Brown, who ignored advice from IT professionals inside and outside the government at the time and teed up the deal.

    Or encourage the present opposition (maybe even Dean Brown) to try and make the entire deal more transparent and accountable.

    I'll see if I can find some names of appropriate people to write to and update here when I do.

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