UPDATE: AU government to ban spam

The federal government intends to introduce legislation later this year that will ban unsolicited commercial e-mail, the Minister for Communications and Information Technology, Senator Richard Alston announced today.

The legislation is in response to a report by the National Office for the Information Economy, released in April this year, which advocated a multi-layered approach to spam prevention.

According to a release from Senator Alston's office, the legislation would:

  • Ban the "sending of commercial electronic messages without the prior consent of end-users unless there is an existing customer-business relationship";

  • Impose a range of penalties for breaking this law including fines, infringement notices and the ability to seek injunctions;

  • Require all commercial electronic messages to include a working opt-out mechanism and the sender's accurate contact details;

  • Ban the use of e-mail address harvesting software; and

  • Aim to cooperate with overseas organisations to develop international guidelines and mechanisms to battle spam.

The legislation would be enforced by the Australian Communications Authority (ACA).

The legislation would only cover unsolicited e-mail and not other forms of electronic communication, according to a spokesperson for Senator Alston. The government and the ACA have already addressed the issue of unsolicited SMS text messages with an industry code that was registered in June, he added.

"It's not just a single action that's being taken to combat spam, it's a multi-layered approach," said Alston's spokesperson. "You can't just rely on the legislation alone."

End-users also had a part to play in spam prevention, Alston's spokesperson said. "Obviously, people themselves have to look at taking action. There's increasingly effective filter products that are available to trap this sort of stuff before it arrives in your inbox."

The government stressed its commitment not to harm legitimate e-mail direct marketing as long as it was "in line with the requirements of the Privacy Act".

However, the Australian Direct Marketing Association (ADMA) is concerned the legislation may adversely affect many local small and medium-sized businesses who use e-mail as a legitimate marketing tool.

"This is an issue where if they get it wrong could have a huge impact on business, particularly small businesses," said Jodie Sangster, the ADMA's manager of legal and regulatory affairs. "For that reason, it's in the government's interest to make sure they fully consult and take into account the businesses it's going to impact on."

The government has committed to work with the ADMA and other relevant industry organisations such as the Internet Industry Association to develop a workable system, Alston's spokesperson said. However, "Businesses would also be aware of the need not to harass people with this sort of material," he added. The government would also "work with the industry to develop relevant codes of practice" which would be registered with the ACA, according to the statement.

The legislation would include a 120-day "sunrise period" after it was enacted to allow businesses to ensure their practices were in line with its requirements.

The legislation would only be able to directly affect spam originating from Australian companies. According to a survey conducted in June by spam filtering company Messagecare, only 0.5 percent of all spam received by Australian e-mail users originates in Australia.

However, Alston's spokesperson hastened to add that the government would be working with its international counterparts as part of a global anti-spam effort.

"[The legislation] is looking at all spam sent no matter where its source," he said. "We've been very focused for some months now on conducting negotiations with overseas countries to introduce complementary legislation or parallel legislation that's going to have a similar effect."

Asked whether countries that are not renowned for international cooperation on issues such as human rights or nuclear non-proliferation were likely to be interested in working with Western governments on the spam issue, Alston's spokesperson said "we'll certainly be doing our best to ensure that they do."

There is currently a bill being debated in a US House of Representatives subcommittee on banning fraudulent and pornographic spam and several US states have enacted their own anti-spam laws. By introducing laws of a more ambitious scope, Australia was "definitely taking a leadership position on this issue," Alston's spokesperson said.

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Talkback 12 comments

    "No commercial electronic ...Anonymous -- 23/07/03

    "No commercial electronic messaging to be sent without the prior consent of the end user unless there is an existing customer-business relationship;"

    From what I understand from this it would mean that in order to send an email to a person that I don't have an existing relationship with I would have to -
    1. Send them an email to get their permission to send an email to them.
    2. Send them the email.

    This sounds crazy!

    Every day I receive about 2 or 3 phone calls from companies trying to sell me telephone or other services. Where is the legislation to deal with this?

    Another knee-jerk reaction... ...Anonymous -- 23/07/03

    Another knee-jerk reaction... well done! If you apply the same principles we should then prosecute the local lawn-mowing man for putting a flyer in your letter box?? As the article states 99.5% of spam originates from outside Australia. The key to solving the spam problem is in the hands of the email software companies (the dominant player being Microsoft). Perhaps Seanator Alston should legislate against Bill Gates!

    How does Senator Alston propos ...Anonymous -- 23/07/03

    How does Senator Alston propose to do this? Sounds a bit like King Canute!
    What about all that junk that appears in my mailbox everyday (the one outside my gate that is).

    I was outraged (yes OUTRAGED) ...Anonymous -- 23/07/03

    I was outraged (yes OUTRAGED) to read this article.

    Why should such restrictive practices by applied to Australian businesses when as reported only one in every 200 spam e-mails received by Australians are generated from within Australia?

    Is one in 200 e-mails so intolerable that it needs legislation that will put legitimate businesses out of business?

    These steps will not solve the international spam issue which is much more blatant and the Australian goverment can't do anything about (despite their best efforts)

    What is the definition of spam anyway? - to some, it can mean something they didn't really want or need in e-mail form - despite having a previous business relationship with the sender or despite requesting information or joining an opt in e-mail list.

    Some businesses earn a legitimate living from sending e-mails to people they may not have a previous relationship with. Provided the recepient can opt-out and that opt-out request is honoured, why should this practice be illegal?

    The legislation should ensure that an 'unsubscribe' option is provided in all commercial e-mails. Otherwise, there is no legitimate reason to stop commercial e-mails from being sent.

    Why are such restrictions added to e-mail marketing only? If these restrictions are placed on e-mails, then they should be placed on telemarketing, direct e-mail, SMS and any other form of marketing. Because if commercial e-mails are stopped, then it should be illegal for Telstra to phone me every day telemarketing there services either (as they currently do).

    If people are concerned about spam, they should buy anti-spam software. It's that simple!

    Any such legislation would be a intolerable waste of Australian taxpayers money - all for an insignificant outcome - there will still be the other 199 spam e-mails from Nigeria, Indonesia, Romania the US and every other country.

    This is a matter for the market to determine, not the government. How dare the government say how a business can communicate!

    Well, this is a promising firs ...Anonymous -- 23/07/03

    Well, this is a promising first step... Although I dislike Alston, I believe that legislation is very necesary to help reduce home-grown spam. I receive daily spam from australian companies, who have simply trawled web sites for contact email addresses, then proceed to send me rediculous amounts of rubbish trying to convince me to buy their product.
    For those of you drawing the mailbox analogy... there is already legislation preventing marketers from placing advertising in any mailbox clearly marked "no junk mail" or something of similar meaning. Since email has no such mechanism to flag your e-mailbox "no junk mail", then the proposed legislation is more than suitable.
    Finally, it seems that the outraged Brisbanite is himself a spammer. Why else would someone be so outraged, when the majority of email users welcome any change which places us on high legal ground when it comes to SPAM. Invasive unsolicited advertising has no place in our world. The only people who beg to differ are those who stand to make money from the practice.

    All valid comments. My view te ...Alan Richardson -- 23/07/03

    All valid comments.

    My view tends to go like this:

    If you don't like what you are watching on television, turn it off or to another channel.

    Yet have I to discover an email client that does not contain a delete function. Use it, people.
    Furthermore, I am happy to recycle the pile of junk mail that arrives in our letterbox each week.

    What about bandwidth theft, you ask? As mentioned in a previous response (Anonymous - Brisbane), despite government's best efforts, international spammers remain at large. Then, of course, there are the email harvesters that not only troll and trawl the net, but the ones that quite politely ask you to unsubscribe at the end of it, only to be shown that yours is indeed a live and valid address.

    Advertising and marketing are an essential part of ANY economy. Take away the freedom of speech and right to sell to an existing market, and the globe quickly falls into recession.

    Now, as to how to police illegal spam? I, too, would like to see that. And spam filters..? Please, even the best programs are only doing half the job.

    What do I do?

    1) I have a MailWasher program - http://www.mailwasher.net (there is even a FREE version) that lets me view what is on the server BEFORE it gets to my Inbox - it also allows me to "bounce" anything I consider to be spam. This may, or may not, remove me from many lists...can't hurt to try. Besides which, some of these spammers might get the hint if more people bounced emails back at them and they have to start paying for the bandwidth they RECEIVE.
    2) My client is set to filter the most obvious garbage that I might actually miss.
    3) Hit the delete button.

    When it comes down to it, the end user needs to take some responsibility and educate themselves as to how it works...it's not rocket science. Empowered that way, spam will drop. Legislation can only go so far.

    A sensible response from Alan ...Keith Styles (An irate user) -- 24/07/03

    A sensible response from Alan Richardson. Alston has his head in the sand as usual. (There is another analogy which is perhaps more to the point, but I'll resist the urge). I have to ask who the nutters are advising him? If any of them knew what they were really dealing with, they would tell him, he's wasting his time. Even if he gets other countries to work on the issue, spammers, like junk mail delivers, just ignore the law anyway. Who's going to police it? I doubt the ISP's will. If they do, it will be added to the users cost. You can bet on it!

    Lets make it real easy. Why do ...Anonymous -- 24/07/03

    Lets make it real easy. Why don't we be like " snail mail" and " buy" a stamp for each email address you send to. If the recipient accepts the message you dont get billed, but if they dont then you get the penalty. This would solve the problem in 1 day

    It's nice to see that there's ...Anonymous -- 19/08/03

    It's nice to see that there's something being done about the spam in Australia.
    However as the article mentions it can only effettively controll the meager .05% of spam that originates here.
    I for one don't class all the unwanted mail as spam.
    It the mail has a functional optout featturethat is honoured than it's no worse than Telstra or Optus calling me on the phone to try and sell me their service.
    Perhaps they should be pushing the rest of the world to try and adopt a policy where the mail has to contain an encription with the legitimate senders details and a mandatory eorking optout feature instad of focusing their efforts on those few businesses in Australia that will be effected by thei new policies.

    Re: Lets make it real easy.... ...Anonymous -- 19/08/03

    Re: Lets make it real easy.....
    It seems ludicrus that you would even consider a price on the e-mail..
    You sugest that if the recipient acceprs the mail you'd pay for it.....
    the spam comes to you inbox without you really baing in control of it and that means you accepted it, therefor you pay.....
    Work on a beter idea please

    A previous respondent has used ...Anonymous -- 21/08/03

    A previous respondent has used the word 'outraged'. It is an appropriate comment. I am outraged by the fact that sexually orientated unsolicited e-mail is sent to areas which may be accessable to minors.

    Current filtering systems are not yet capable of filtering spam because of the sophistication of spammers. I find myself constantly having to 'rescue' from my filters e-mails from the research associations of which I am a member

    Let's face it..'spam' and all other forms of unsolicited direct contact advertising such as telemarketing etc. are purely and simply an invasion of privacy. Why should users be required to 'opt out'? Surely simple justice would require instead that clients (sic.) 'opt in'!

    Naturally those sectors of the business community that stand to benefit from actions which are a flagrant disregard for privacy will protest against any sort of regulation - and they will state that since only a relatively small amount of 'spam' is actually generated in Australia the proposed legislation is pointless anyway.

    Agreed, the legislation will stop only a tiny fraction of junk e-mail, but that is better than making no attempt at all. It is a promising start and should be fully endorsed by all within the larger Australian internet community.

    Australia is making a good beginning. Let us hope the world will follow!

    Well done Australia. You are m ...Anonymous -- 24/09/03

    Well done Australia. You are making a start. Outrage is too mild a word for those who would clutter up my inbox with their offensive trash. Ignore the unsigned (and no doubt sponsored) comments in favour of continued spamming and let EFFECTIVE legislation make those who would waste my time and resources pay for it.
    Jim Maclean.

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