Staff claim Telstra secretive over layoffs

Employees at Telstra Enterprise Services, a wholly-owned subsidiary of the national carrier, have accused the company of secrecy surrounding its integration back into Telstra and the jobs that could be left on the line as a result.

The telco giant announced on June 4 the integration of Telstra Enterprise Services (TES) back into Telstra, calling it the -the next logical step in the evolution of Telstra's managed services capability".

But ZDNet Australia was contacted by a TES employee this morning, who claims the company is being less than forthcoming about the planned integration, especially with staff who he claims have informally been told to look for other jobs.

Telstra spokesperson Anton Jones said any speculation about layoffs was just that, -it's not based on any fact". However, Jones admitted that the integration would see some duplication and that there would be some redundancies.

-We've acknowledged the fact there will be some duplication, we just don't have that number yet," he said. TES employs 1300 staff nationwide.

According to Jones, full integration of TES back into the national carrier will be completed by the end of the year, and the full impact on jobs won't be known until then. However, -in a month or two we will know what the new model looks like," he said, adding that the company had made -a commitment to staff to communicate to them at every stage".

Jones said aggregating the best practices from each organisation and making it less confusing for customers deciding who to deal with for managed services solutions, was the essence behind the integration. TES, he explained provides a -highly engaged" managed services model, such as desktop management for National Australia Bank and Qantas. Telstra on the other hand provides hosting and network management services.

The integration is intended to create a -one-stop shop that customers can come to," he said.

Previously Telstra bought out IBM and Lend Lease to take 100 percent ownership in Advantra in February 2000, followed by the name change from Advantra to Telstra Enterprise Services Pty Ltd in September 2001.

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