Qantas workers refuse IBM jobs

By Suzanne Tindal, ZDNet.com.au
04 November 2009 10:53 AM
Tags: qantas, ibm, jobs, outsourcing, airline

update Qantas employees have reportedly turned down jobs offered to them by IBM as the flying kangaroo attempts to move forward with its outsourcing plans.

The airline had earlier decided to outsource more of its technology function to IBM, which in turn offered just under 200 Qantas staff jobs within its ranks.

However, only around 50 of the 178 staff offered positions had taken Big Blue up on its offer, according to the Australian Services Union (ASU), confirming a report earlier today by the Australian IT.

"For a number of people there were concerns about conditions in IBM," Lauren Hutchins, ASU organiser said. "Others just wanted a clean break." She said that it would have been difficult for employees to be working on the same job, but not as a Qantas employee with the associated conditions, but as a contractor.

The workers would undergo a longer than expected knowledge transfer process because of the low take-up of the offer. Then those who had opted not to take the positions would be made redundant. This was set to occur by December, Hutchins said.

At the time of publication, IBM had not yet responded to requests for comment.

The airline has increasingly been handing off internal IT work to external suppliers. In June, Perth-based IT services outfit ASG Group revealed it had signed a five-year, $13 million deal with Qantas to provide application management services around the airline's financial reporting and planning applications.

The contract added to another deal that ASG had signed in 2006 to provide IT systems integration and management services for the airline's eQ Finance project. In April, Fujitsu won a five-year deal to provide Qantas with all of its user-facing services for both domestic and international operations. The deal sees Fujitsu provide and support all Qantas desktop, email, storage and collaboration systems in Australia and overseas.

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Talkback 7 comments

    Very wise IT in Australia is dead -- 04/11/09

    I don't blame them. Who would want to line up as lambs to the (offshore) slaughter?

    Enjoy the BREAK..Life is too Short Lets Outsource Everything...seriously -- 04/11/09

    Let those Financial Accounting GENIUS who gave us the Global Financial Meltdown manage the COMING SYSTEMS Meltdown....at about the same time the next coming Financial Melt down occurs....we hope there is systems and network melt down as well. Let those Financial wizard then look for more scape goats to CHOP......Might as well just Outsource the entire company and country to save cost!!

    good on them Anonymous -- 04/11/09

    hopefully those smart ones not taking ibm up will also realise IT is a dead end career.... this is one of many reasons why...

    Wise decision & IT is not a dead end career Anonymous -- 05/11/09

    Qantas employees made the right decision by not taking the IBM offer.
    I guess they've learnt how IBM treated former employees from Cathay, Westpac, Vodafone, Telstra...etc.

    I Agee with all the comments Robert -- 05/11/09

    I worked for Bank of Scotland in the UK (they owned BankWest until early this year) and they outsourced to IBM for their IT, and the Bank got royally screwed in it. They were having to still effectively pay for the IBM contractors wages, and every time we did a job for the Bank, the Bank would be charged AGAIN. Retarted. They used to use Manpower for any new employees, and put them on inferior contracts to the rest of the former Bank's IT staff. The employee reward scheme at IBM was nonexistent.

    If your company decides to outsource to IBM, and they offer you voluntary redundancy, bite their arm off. That will be the best deal you will get!

    IBeQM Anonymous -- 07/11/09

    At Q there are islands of motivated and smart people focussed on best outcomes, but islands in a sea of entrenched management generally unaccountable for their actions.

    At BB, they will work you to the bone, in an environment of constant upheaval and uncertainty. Anyone contemplating a role at either needs to seriously consider impacts to your health and personal life, and those contemplating moving to IBM from Qantas are right to question the legitimacy of that offer.

    Remember, there are plenty of other roles in the market for sufficiently motivated people.

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