Microsoft Australia denies licensing woes

Despite its dismal performance on a global scale, Microsoft Australia's national volume licensing manager Robert Vogler says the response to its Software Assurance licensing program has been overwhelmingly positive.

While recent reports from Gartner and Giga Information Group indicate that Microsoft may lose a significant portion of its customer base when the plan is implemented on July 31, Vogler suggested that about 86 percent of the company's Australian corporate customer base have indicated they will cooperate with the new purchase system.

-As of July 31 customers will have the option either to purchase perpetual licences, or take part in the maintenance program provided through software assurance," Vogler said.

Initially planned for 29 February, the July 31 cut off for the change over to the new licensing system was extended after a poor initial response to the program, Vogler conceded.

While Vogler insists the Software Assurance program will result in a simplified licensing system for businesses, concern has been expressed regarding the structure of the plan which bundles maintenance, support and upgrade packages.

Customers have the choice to pay a single annual fee for fully serviced automatically updated software, or take out a perpetual licence without the benefits of ongoing service and maintenance. According to Vogler, companies will still have the opportunity to opt for perpetual licensing, however it will no longer come with traditional support structures.

-The difficulty has been educating customers of the options open to them via Software Assurance," Vogler said who assumes those customers who have already opted for maintenance programs and enterprise agreements with the Software giant, will simply roll these over into the Software Assurance plan.

Advertisement

Talkback 3 comments

    Another seriously anti-competi ...Con Zymaris -- 14/05/02

    Another seriously anti-competitive move

    If what CIO magazine says is correct, Corporate customers face the following as one of the options:

    "Sign up for an Enterprise Agreement, which entitles customers to discounted Microsoft software in exchange for agreeing to use Microsoft products instead of rivals' wares."

    and

    "joining means CIOs must also sign a contract that bars them from using any competitive products."

    http://www.cio.com/archive/011502/meter.html

    What a crock......as if!!!!!!! ...Shrek -- 14/05/02

    What a crock......as if!!!!!!!!!

    What do you expect from convicted liar's though , I guess it was a bit unrealistic to expect honesty out of the mouth's of crapologist's.

    http://www.sunbelt-software.co ...Anonymous -- 14/05/02

    http://www.sunbelt-software.com/survey_02mar.cfm

    Another survey with similar results to gardner's.

    I wouldn't believe MS's claim for a second.

Add your opinion

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • Chris Duckett Get extensions going in Firefox, redux
    Previously on Null Pointer we looked at getting extensions working in Firefox betas, and that was great until the fine folks at Firefox changed their minds.
  • Array How reliable is IP telephony?
    Have you ever heard a weird kind of hissing, crackling or popping noise when calling someone on an IP telephony line? How rare is the phenomenon these days?
  • Array Forget the NBN, 100Mbps is already here
    Telstra and TransACT will shortly begin offering 100Mbps broadband to many customers. By moving early, the companies have not only raised the bar for Australia's broadband services, but thrown down a challenge to a government that now faces increased pressure to deliver the NBN as promised.
  • More blogs »

Tags

Back to top

Featured