IT managers unhappy with MS licensing: poll

Fifty-five percent of IT managers surveyed in a recent poll were considering other vendors and options as a result of Microsoft's changes to its licensing model.

The survey, conducted through ZDNet Australia's IT Manager Update newsletter, also found that 15 percent of respondents were still investigating implications, with another 15 percent indicating that the changes would result in spending cuts elsewhere. Only five percent of respondents felt that they wouldn't be affected by the changes.

Reports in recent weeks have labelled the new licensing plan as controversial, with cost one of the reasons customers were resisting the changes.

Other vendors, such as Corel, have also jumped into the fray by targeting Microsoft customers, who were unhappy with the changes.

One respondent to ZDNet Australia's survey said that it didn't like what Microsoft had done, and would be looking to minimise its spending with the vendor.

"We brought all of our licensing update in October 2001 without subscription advantage, and when we look at updating the suite we will consider alternatives--especially from the open source arena," said another respondent.

But Thomas Kablau, volume licensing program manager for Microsoft Australia, said its key aims in introducing the new Licence and Software Assurance model, known as Licensing 6.0, had been to simplify the licensing structure and process. He said it was also to rationalise the various licensing programs, so that they better correlated to each other.

In response to ZDNet Australia's poll finding that more than 50 percent of IT managers surveyed were looking at other vendors and options, Kablau said that Microsoft believed that its software has and would continue to deliver better value than its competitors' software.

"Customers will, and frankly should, look at any option that makes their business more productive and more agile," he said.

Kablau also said that it believed the changes it was making to its licensing would reduce non-compliance in its customer base. "As a general trend we have found that customers became non-compliant through not understanding the qualifying criteria for the numerous update options that we had in the past."

Kablau refused to reveal specific details about how many Australian customers had opted for the new program, except to say that it was pleased with the results to date.

Advertisement

Talkback 3 comments

    Personally, I think there has ...Anonymous -- 09/08/02

    Personally, I think there has been a huge backlash against Microsoft's Open License 6.0 program due to unwanted negative publicity.

    Prior to the 31 July deadline, many reports criticising the new licensing model were unjustified. To put it simply, those writers did not bother studying the licensing guides published by Microsoft.

    If IT managers are really unhappy with Microsoft's new licensing model and would prefer open source, then what they should do is write their own software products.

    Thinking that open source will cost the company less is make-believe.

    With regards to Eric's post: I ...Anonymous -- 17/08/02

    With regards to Eric's post:

    I work at a company that has made _real_ _world_ savings by using open source software. Many core network tasks are performed by a linux box, including DHCP, ip routing, document archival and searching, etc. We would be using linux for file serving as well, but we need to operate cleanly with macs and currently open source mac file sharing just doesn't cut it.

    This doesn't mean that we're converting the whole business, without considering where it is actually useful to do so. We will not be replacing MS Word with Openoffice any time soon, for example. Currently our Office2k + Win98 desktops run acceptably. Upgrading to win2k would be nice for stability reasons, but that will not be possible.

    My point is that using Open Source is not an all-or-nothing affair. Additionally, just because software is not microsoft does not mean it has to be OSS. Think Quark, Adobe, Apple. I don't like the horrible prices they charge but I would laugh at anybody who suggested that the GIMP (an open source image editor) is a suitable replacement for photoshop.

    You can gain real-world benefits by considering _all_ your options, without zealotry or other skewed thinking.

    The biggest drawback is having ...MrDamage -- 19/08/02

    The biggest drawback is having to pay for the site licence of the desktop OS, and then paying again for the licence that comes installed on the Dell/Compaq/IBM/HP desktops due to the deals MS does with the big name suppliers.
    So add the fact that you are paying twice for your desktop OS, and that L6 forces you into an upgrade model that is not really neccessary, its small wonder that Open Source is becoming more attractive.

Add your opinion

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

Tags

Back to top

Featured