I-manager survey

I-Manager stats

Top 10 challenges
What are the top technical challenges of doing business over the Internet?

  1. Security
  2. Building an adequate infrastructure
  3. Data access
  4. Back-end systems integration
  5. Bandwidth
  6. Network connectivity
  7. Uptime
  8. Data mining/data warehousing
  9. Systems that don't scale

Content distribution
What are the top management challenges of doing business over the Internet?

  1. Budgets
  2. Project deadlines
  3. Keeping up with technology
  4. Privacy issues
  5. High cost of capital expenditures
  6. Unrealistic management expectations
  7. Training
  8. Reaching new customers
  9. Improving customer ordering/service
  10. Employee retention/hiring

Top 10 trends

  1. Wireless
  2. Migration to XML
  3. Bigger bandwidth/broadband
  4. e-CRM
  5. Peer-to-peer communications
  6. Real-time access to information from anywhere
  7. Streaming on demand
  8. Voice services
  9. Personalisation
  10. Improved user interfaces

I-Manager careers
Two-thirds of I-managers come from outside computer/communications fields*

  • Information technology/systems: 23.1%
  • Customer service: 11.4%
  • Communications/networking: 9.8%
  • Marketing: 8.6%
  • Sales: 8.0%
  • Business development: 7.7%
  • Manufacturing/production: 6.4%
  • Management of dedicated business line/operations: 5.8%
  • Accounting/finance: 5.5%
  • Human resources: 2.9%
  • Distribution: 2.9%
  • Legal: 1.3%
  • Other: 6.6%

*Multiple responses allowed

I-Manager Profile
Gender
Male: 81.8%
Female: 17.2%

Age
18-29: 10.3%
30-39: 29.8%
40-49: 36.2%
50+: 23.7%

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