-We are increasing our subscribers, putting on more staff, conducting extensive training workshops for the staff, taking out extensive advertising and we still get caught up in all this negativity," Paterson said. -I am determined to break the back of this Suleman coverage."
Reluctant to take legal action against publications that have misrepresented actual ties between Suleman and Froggy, Paterson said he intends to focus his efforts on the ISP product line and levels of service.
-Eighty percent of our new customers are coming from referrals, so clearly those using the service are happy with us," Paterson said. -We have a lot more developments on the cards, and I want to see us grow to become one of the largest youth employers in the area, but every time Suleman's name hits the press Froggy gets dragged into it."
Although Paterson said the customer base continues to expand regardless of the misrepresentation, he is concerned the affect such news reports have on staff.
-When they see articles about Suleman that still relate him back to Froggy they take it lightly, but you can tell it is weighing on them," Paterson said.
I don't think so "Froggy fends Suleman slurs" Their staff was useless and incompetent and their Internet speed was appalling when you actually got in and stayed connected for more than a few minutes.