However, while the airline proclaimed its success in switching from the Qube system over the weekend, some passengers were less amused, confronting delays of more than half an hour due to temporary manual check-through arrangements.
Qantas said, however, in a statement to the Australian Stock Exchange the transition would allow the airline "to offer customers greater accessibility and flexibility when making travel arrangements".
In order to complete the change over the airline was forced to shut down its systems for several hours so 1.5 million Passenger Name Records (PNRs), 1.98 million e-tickets and 3.5 million Frequent Flyer profiles, could be migrated to the new system. 31,737 terminals and 202 system links also needed to be switched off and reconnected to the new system.
However, with more than 9,000 staff being trained to use the new system in just seven days, check-in and flight delays continued throughout Sunday afternoon, as they became accustomed to the new procedures.
Qantas said becoming an "Amadeus Sales System User" was the first stage of its Triton program, which also entails the adoption of new departure control, inventory and load control systems between 2003 and 2005.
The Australian carrier joins 109 airlines worldwide and more than 60,000 travel agencies using the system.
