Fed ICT Minister backs Telstra-IBM job export

By Andrew Colley
15 January 2004 11:10 AM
Tags: telstra, outsourcing, offshoring, job, india, cuts, offshore, australia
The office of the Minister for Communications, Information Technology and the Arts has backed Telstra's decision to use offshore software developers at the cost of 450 local information technology jobs, contradicting Federal Treasurer Peter Costello's stance on the issue.

IBM revealed Tuesday that it would relocate the jobs to India in order to secure an 18-month extension to its five-year contract to develop and manage applications for the carrier.

A spokesperson for the Minister for Communications, Information Technology and the Arts, Daryl Williams, supported Telstra's decision to proceed with the contract late yesterday even though Costello had made it clear he was unhappy with the move during a radio interview earlier in the day.

Speaking to ABC Radio, Costello told Telstra to make every effort to ensure the software development jobs were retained in Australia for Australian workers.

The Treasurer is reported to have said that Telstra should "look at that situation very carefully" and have "a very good reason to show that they can't find adequate Australian employment opportunities and Australians to fill them".

However, Williams' spokesperson defended Telstra's decision to use offshore software developers.

"As Telstra operates in a global environment it must remain competitive to allow it to keep offering high quality services to Australian consumers and businesses," she said.

The spokesperson added that the decision was a commercial matter for Telstra and that offshore outsourcing could be positive for Australia.

"Australia has much to gain from selective outsourcing of ICT services overseas, both from enhanced productivity and as a provider of high-end services," she said.

Telstra is in the midst of a cost-cutting exercise announced last year aimed at halving its IT budget over the next few years.

IBM corporate affairs spokesperson, Caspian Smith, said that sending the jobs to India had been necessary to compete with rival IT companies using offshore labour vying for the multi-million dollar contract.

Smith added that IBM would retrain and redeploy as many of the employees affected by the decision as possible.

Talkback 7 comments

    "IBM to retain & empl ...Keith Styles (An Ex irate user) -- 15/01/04

    "IBM to retain & employ as many Jobs....."I don't think so. There would be no point in taking the work offshore if they did! As for Dazza Williams office saying it's necessary to be competitive..Rubbish. What they really mean is T(H)elstra will be able to INCREASE it's profits..period. They don't give a damn about their customers.

    It is good to see that the Gov ...Anonymous -- 16/01/04

    It is good to see that the Govt is fully behind Australian workers. I would like someone to explain to me how the reduction of job opportunities in Australia is good for us? Perhaps we should outsorce our Govt and we might get a better product from it?

    Yet another stab in the back f ...Anonymous -- 16/01/04

    Yet another stab in the back from our elected government.

    This is our award for embracing globalization.

    I for one would rather see Tariffs etc reintroduced. Lets' slap 200% on any Indian software!

    The fact is, this is an econom ...Anonymous -- 16/01/04

    The fact is, this is an economic issue which can only be addressed with economic logic, not by crying for protection coz there's really no place to hide. Indian IT services are cheap coz the Indian rupee is cheap-one US dollar buys INR 45 which makes the rupee ridiculously undervalued. At this exchange rate, India is the only place where it makes economic sense to develop software.If other countries wish to save their IT services industry, they need to take up with the Indian govt the issue of letting the rupee rise to its natural market value, which is at least 50-60% above the current rate. This is what the US did with Japan in the 90s to save Detroit from cheap Japanese cars.
    Anyone around to learn from history?

    One major issue with outsourci ...Anonymous -- 23/01/04

    One major issue with outsourcing in general is the loss of knowledge about your business.
    If you outsource to a local company, you at least retain the knowledge workers locally. So if IBM Australia loses the telstra contract, at least telstra can get the trained staff back. If it is an overseas company, then you have buckleys chance of ever being able to withdraw from the contract since the workers are overseas.

    So I see this foolhardiness about overseas outsourcing as a short term profiteering exercise that will damage both the companies involved and Australia, since your are effectively making yourselves hostages to an organisation outside the legal and political (and cultural) processes of this country.

    I say this with bitterness since I am one of the workers affected..

    If we had any doubts about Wil ...Anonymous -- 23/01/04

    If we had any doubts about Williams, they've been removed.

    Commercial decision? Telstra i ...Anonymous -- 30/01/04

    Commercial decision? Telstra is still majority government owned and so the government should be looking at developing the local IT industry. If Richard Alston had no idea, then Darryl Williams has absolutely no idea

Add your opinion

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

Tags

Back to top

Featured