The FSU, which claims extensive coverage of the 600-odd workers employed at the centres, said it would call on action unless Westpac "respected the needs and desires" of its existing workforce.
FSU Victoria/Tasmania secretary, John Wilson, said it planned to discuss the issue with its "job reps" at each site over the next couple of days before going back to Westpac with its position on the proposals.
Wilson described the rationalization as driven by an auction involving the various state governments, with taxpayers in the victorious states subsidizing the new call centres.
Westpac said today it was in final negotiations for the development of new sites, one in Launceston and one in Perth, each of which would create 300 new jobs. It also said 250 jobs would be created in a new and larger Contact Centre based in Brisbane.
