E-banking Special: Suncorp Metway

Suncorp's Internet banking pleasantly surprised us with its sophistication. It also has a business banking section for its Web site, which also has a focus on rural customers. Suncorp provides a range of services such as merchant services, foreign exchange, and share trading.

Similar to other banks, you need to be registered for telephone banking. If you already have your access code, you can then select the accounts you'd like to have access to.

Once logged in, the current version of Suncorp's online banking provides: Account balances, recent transaction history, Bill payment, both immediate and future dated, and funds transfer to any Suncorp Metway deposit account, home loan or personal loan. At the moment, you can see the last 25 transactions, but this is being updated to the last 12 months in the coming version.

You can also manager your loan accounts, and access features such as funds transfer and bill payments. Like the NAB, you can open ten rm deposits, but there's no quick link to the current rates.

Once displayed you can download the transactions in Quicken, Money, or ASCII format.

While you can access most accounts, unfortunately for the small business you cannot access Small Business Loans, Commercial Banking Loan or Lease accounts.

In the service centre, you can change your details including the accounts accessed and personal details.

Customisation includes balance notifications to advise you when your accounts' balance falls below and or rises above a certain amount, as well as being overdrawn, or close to your limit. Secure messages with a claim of a 24 hour response time and Payment of Insurance Premiums are also available.

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Talkback 1 comments

    Strange 'Server Error Message' ...John Klumpp -- 02/05/01

    Strange 'Server Error Message' I received when first connecting to the story on SuncorpMetway!
    If ZDNet.Au want to see- just send me a Email Address that I can forward my ScreenGrab to via
    my Emailer, as a jpg attachment!

    Regards,
    JK

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