Summary table cont.
|
Feature |
Other |
Usability |
Ease of getting started |
Overall Rating |
|
NAB |
Can open term deposits online |
Average, took some time to get used |
The download process is not foolproof, and has to be done exactly right. Getting access is a laborious process. |
3 / 5 |
|
CBA |
Access to ComSec for share trading, small business section on the website |
Good, simple and straightforward interface |
Easy, but can only access the service after 8am the next day. |
3.75 / 5 |
|
ANZ |
Access to E*Trade for share trading, web development tools, and a strong SME focus |
Excellent, clear and simple, with a good look and feel |
No significant problems, but could be simpler and quicker |
4 / 5 |
|
Westpac |
Small business section on the website, WAP services |
Good, fairly simple and clear. But reduced feature set makes it simple. |
Access process is more complicated that it needs to be. |
3.5 / 5 |
|
StGeorge |
SME section on the website, but not as well integrated as others. Access to share trading through Quicktrade. Ecash for internet transactions. Endorsement of Business in a Box for SMEs to develop their own Internet site. |
Below average. The Java download did not take full advantage of the flexibility of a download. |
Ok, but could be simpler. |
3.25 / 5 |
|
Bendigo Bank |
Share trading is coming soon. Strong rural focus. |
Average. The systems was quite slow, and the interface needs simplification and increased efficiency |
Ok, but could be simplified |
3 / 5 |
|
CitiBank |
|
Low. A lot of inefficient steps and process to get things done. Bugs apparent when using Netscape |
The best of all - just enter your card number and ATM PIN. You don't have to register or do anything special. |
2 / 5 |
ZDNet's e-banking special report compares the online offerings of Australia' s leading banks.
