Domain Names Australia to face ACCC in Melbourne court

The Australian Competition and Consumer Commission has formally taken court action against Domain Names Australia (DNA) and its director for alleged breaches of the Trade Practices Act related to mailouts to domain name holders.

The action follows investigations by the ACCC and Australian domain name administrator auDA into marketing leaflets mailed out by DNA that both the competition authority and administrator allege resembled invoices.

The ACCC and auDA have alleged these leaflets led recipients to believe their domain names could expire and that they consequently had an obligation to pay DNA to re-register those names.

"It is alleged the form of the notice sent by Domain Names Australia Pty Ltd was misleading or deceptive or likely to mislead or deceive," a statement on the ACCC Web site read. "Additionally, the ACCC alleges Domain Names Australia Pty Ltd has contravened section 64(2A) of the Act claiming the notices it sent to businesses asserted a right to payment for the service of registering the domain name when that service was unsolicited and the company did not have a right to payment for that service."

DNA's director Chesley Rafferty has also found himself in the ACCC's cross-hairs.

"The ACCC further alleges that Mr Rafferty was knowingly concerned and aided and abetted the alleged contravening conduct of Domain Names Australia."

A directions hearing will take place in Melbourne's Federal Court today.

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Talkback 3 comments

    Go ACCC. Having been the recipient of one such letter, and the supposed clarifying follow-up letter, I can vouch that they were very missleading. I nearly registered with them, believing recent changes made such change a requirement. It was oAnonymous -- 03/10/03

    Go ACCC. Having been the recipient of one such letter, and the supposed clarifying follow-up letter, I can vouch that they were very missleading.

    I nearly registered with them, believing recent changes made such change a requirement. It was only the nagging thought that I'd already paid for a 2 year registration that made me hesitate. How many busy sys admins would have approved this expense? How many accounting departments would have realised the change?

    DNau deserves to be condemed and punished for this intentionally deceptive campaign. My only question is why has it taken so long?

    Great, but late! Having some of my own clients fall victim to these misrepresentations; it's long overdue action. You would think that the agencies that exist to protect consumers would of responded a year ago.Anonymous -- 07/10/03

    Great, but late!
    Having some of my own clients fall victim to these misrepresentations; it's long overdue action.
    You would think that the agencies that exist to protect consumers would of responded a year ago.

    We too have received numerous letters regarding, what I would clearly call "A SCAM". I have tried to call them numerous times on many occassions only to be greeted by a voive message saying that they are experiencing a large vol of calNot Given -- 16/10/03

    We too have received numerous letters regarding, what I would clearly call "A SCAM".

    I have tried to call them numerous times on many occassions only to be greeted by a voive message saying that they are experiencing a large vol of calls, and that they value our time therefore leave a message.

    You try it here are the numbers.

    Head Office
    Level 8,
    440 Collins St
    Melbourne VIC 3000

    Phone: 03 9923 6100
    Fax: 03 9923 6277

    Level 12,
    37 Bligh St
    Sydney NSW 2000

    Phone: 02 9475 1155
    Fax: 02 9475 1232

    Level 7,
    344 Queen St
    Brisbane QLD 4000

    Phone: 07 3319 6131
    Fax: 07 3319 6112

    Want to have a great Laugh...

    Look what they say..

    Need some more information? Have a query you want answered?
    If so, use our support section to answer frequently asked questions (FAQ's). To talk to a friendly voice call 03 9923 6100.

    I'm already taking legal action regarding privacy laws.

    Suggest you all do the same.

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