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Cybersquatting OK for 'freedom of speech' sites

Registering a domain name similar to that of another organisation and then using the URL to protest against its namesake's products or services is acceptable, according to a decision made by a WIPO appointed external panel.
Written by Suzanne Tindal, Contributor

A clarification was made to this story. Read below for details.

Registering a domain name similar to that of another organisation and then using the URL to protest against its namesake's products or services is acceptable, according to a decision made by a WIPO appointed external panel.

Erik Wilbers, acting director of the Arbitration and Mediation Centre at the World Intellectual Property Organisation (WIPO), believes that companies will increasingly lose domain disputes against individuals or groups that use them as a platform for critical speech against a business.

These "freedom of speech" domain names -- where a person has registered a company's name as a domain name to voice negative opinions about the company -- are controversial, because the company's branding and therefore intellectual property is often used when choosing the domain name.

Disputes about ownership of domain names are handled by a WIPO service. Most cases are straightforward, with a company's domain name being registered for financial gain -- often called cybersquatting. In 83.72 percent of cases, the company making the case wins the decision, and the domain name is transferred over to them.

When deciding on freedom of speech domain names, however, Wilbers said that the panel's deciding on the cases has swung both ways. He believes that the trend will increasingly be to allow these sites to exist, pointing to a case decided last month.

The dispute was over a Web site www.chelwest.com, operated by Frank Redmond, which expresses inflammatory opinions about a public hospital -- Chelsea and Westminster in London. Redmond was not happy with the hospital's treatment of his daughter.

The hospital claimed that the site's name is too similar to its own site, and that "Chelwest" is part of the hospital's branding and therefore its intellectual property.

The hospital's Web site is www.chelwest.nhs.uk.

The single person panel ruled in favour of Redmond. The reasons were: Redmond is not using the site for any commercial gain and it is immediately apparent to Internet users who visit the site that it is not the official site; Redmond, according to the panel is simply criticising the hospital with opinions which he believes to be true; it is not obvious that Chelwest is branding of the hospital.

Wilbers said that the case was interesting because the panellist deciding the case had tried to draw up a set of criteria that could be used to judge whether a freedom of speech site should be permissible or not.

He doubted whether these criteria will hold, as the freedom of speech issue in domain names is still "in a state of flux".

A similar dispute was held in 2003 over an Australian Web site. Tourism Tasmania disputed Gordon James Craven registering the domain name www.discover-tasmania.com.au, because it makes use of Tourism Tasmania's logo "Discover Tasmania".

According to the case document, when the complaint was made, the domain name hosted a Web site which "in the context of tourism, depicted, described and criticised forestry practices in Tasmania said to be permitted and encouraged [by Tourism Australia]".

The panel ruled against Tourism Tasmania.

"There is a certain inevitability" that more and more of the sites will be allowed, according to Wilbers. Companies will have to go along with it, he said, because there are too many sites and alternate sub domains to police their branding effectively.

"Whether they like it or not the Internet is being used for such purposes," he said.

Clarification: This story has been updated to clarify that the Chelsea and Westminster Hospital Web site decision was made by an external WIPO appointed panel, not by WIPO itself.
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