Credit where credit's due -- to Microsoft

commentary To all the opponents of Microsoft: give credit where credit is due and let's work together on bridging the digital divide.

This week Bill Gates, chief software architect of the world's biggest and most influential software company, and Prime Minister of Australia John Howard met for a festive public event to help bridge the digital divide.

The event -- heavily scripted and working to a by-the-numbers storyline with all the unpredictability and shading of a soap star wedding -- became a love-in between Gates and this country's electioneering top pollie.

However, all joking aside, Gates announced he would donate AU$40 million over the next five years to a community initiative to help disadvantaged Australians overcome the digital divide.

The cash, licences or services, depending on each charity partner's needs, will be directly allocated to groups who service the underprivileged, such as the Smith Family, Australian Seniors Computer Club Association, WorkVentures, Inspire Foundation and Yarnteen Aboriginal and Torres Strait Islander Corporation.

Of course, it didn't take long before political and business foes of Microsoft and the Howard government unsheathed their claws, using the opportunity to promote their own agenda with little regard for the big picture.

Senator Brian Greig of the Australian Democrats was one such person to claim that it was "a drop in the ocean" compared to the estimated AU$1 billion in revenue the software giant generates in Australia, and helped the company "to create a soft cuddly face" for the public.

By this analysis that means that Microsoft will donate just under 1 percent of its revenue to help organisations in need across Australia.

I reckon that's quite considerable.

But Greig wasn't finished there. He was keen to use the platform to promote his own political agenda -- to introduce preference for open source software in government.

"Once a group is 'addicted' to a certain form of proprietary software, moving away from that framework can be very difficult and very expensive," he whinged.

Unfortunately Brian, I think getting access to basic computer needs, such as computer hardware, training and connection to that diverse and wide-ranging educational tool, the Internet, should be our priority.

If charities have to install Windows to do this, then so be it. Let's put the philosophical views behind us in the IT community and work together to address this greater issue.

If a charity organisation has hardware that can run Windows XP or Windows Server, it can certainly be converted down the track to a non-Windows operating system if Microsoft somehow decide to demand money for software licences from these organisations in need.

I'd also back up and say that with smart implementation of Web-based applications and open standards use of Microsoft software through things like Web services, it is an exaggeration to say end users will be "addicted".

However, it's got to be said that Microsoft is not the only organisation tackling the digital divide in Australia.

The Computerbank initiative is a fine example of a country-wide program that helps to get donated older hardware to run GNU/Linux systems bundled with free and open source software to disadvantaged groups around Australia.

Free and open source software has great advantages in this area as it does not require software licences and can be scaled down for machines running older hardware. The biggest challenge for this group is getting volunteers and funding from the Australian corporate community.

Forty million dollars can go a long way to helping those in need get access to basic technology needs in Australia. Is this something that the Democrats want to reject or give back? Maybe Senator Greig should consider that if we gave the money back, on principle, that some users would never encounter the Internet and be able to ever make the informed decision to use or not use open source technology. They will simply miss out altogether.

Of course, the irony of the situation is that Howard was happy to ride the publicity wave of Microsoft tackling this problem without pledging or matching the Microsoft donation. Maybe the Democrats, Labor, or coalition would like to put up more money for these local organisations like Computerbank?

Unfortunately Microsoft is going to have to pledge a whole lot more money if we are ever going to address the greatest digital divide we have in Australia - politicians from all parties who don't properly understand the real issues that affect IT professionals and end users in this country and can't work together to better the local industry.

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Talkback 24 comments

    To Brendon Chase, Editor, Bui ...Anonymous -- 01/07/04

    To Brendon Chase, Editor, Builder AU.

    You are Another one of Microsoft's paid mouthpieces.

    Bottom line, M$ is out to destroy opposition & competition, YOU BRENDON, are colluding with the monopoly as most of your type do. You seek to promote your own personal agenda as well mister.

    If you oppose competition in the OS market place, for what ever your personal $$$ reasons are, then you should tried in court for antitrust collusion allong with your beloved M$.

    You are an ill informed M$ Zealot, you see, the argument is NOT M$ Vrs Linux/open Source, NO SIR! The argument is, Monopoly Vs Fair Competition in the OS market.

    You, along with the other M$ Crims are quietly conducting 'Enron' style fraud upon the unsuspecting public.

    I notice Ricardo didn't actual ...Anonymous -- 01/07/04

    I notice Ricardo didn't actually have any logical counter-points to Brendon's statements, just random insults.

    If Microsoft giving software o ...Anonymous -- 01/07/04

    If Microsoft giving software or money ? We've seen quite a few times Microsoft making big announcements about giving zillions of dollars to charities, and then realising that a big part of this was actually their estimation of the value of the software they were giving ! So Microsoft can easily give 30 millions dollars worth of software without having to spend a cent...

    Ricardo, put away your linux c ...Anonymous -- 01/07/04

    Ricardo, put away your linux cheerleader pom-poms and mini skirt for a second and try switching your brain on... Nowhere has there been any mention of Bill Gates mandating use of windows software by anybody but those people trying to attack this act of charity. Secondly, the fact that, "The cash will be directed allocated to groups who service the underprivileged, such as the Smith Family, Australian Seniors Computer Club Association, WorkVentures, Inspire Foundation and Yarnteen Aboriginal and Torres Strait Islander Corporation."
    Now that's cold hard cash that's being donated here... not Microsoft software. I know a lot of small minded people hold an irrational hatred of Microsoft, but those of you who do, please try reading and thinking before spewing pro-linux anti-microsoft rubbish.

    Is cash better than software, ...Anonymous -- 01/07/04

    Is cash better than software, though? It would be kind of ironic if Microsoft gave cash to charities and they had to spend, say 10 or 20% of that cash buying Microsoft software at retail rates. And then there's the never-ending licensing agreements, which means those charities could be paying more to Microsoft long after the money runs out. The Bill giveth and the Bill taketh away.

    I think little Johnny in Canbe ...Anonymous -- 01/07/04

    I think little Johnny in Canberra has to put his diplomatic hat on here and try and satisfy everyone.

    Fact is, chances are Bill Gates is just using this opportunity as a marketing tool to get more Windows out there. However, even if he wants to quote the retail value of his software and say that he's giving this much away FOR CHARITY, we can do very little to decry that. Despite the fact that Microsoft is a monopoly, Bill Gates routinely gives a lot to charities, not necessarily in terms of the software which he can distribute as he likes, but also in cold hard cash in many circumstances.

    As for the Democrats once again making laughing stocks of themselves by being routinely tactless.... well they have their point as well. Even if we're comparing free Windows and free Linux here, a free Windows still requires a pile of expensive software just so it doesn't get a virus... (maybe this will improve in XP SP2) whereas in Linux there are countless free solutions to otherwise expensive Windows problems.

    I think we should gratefully accept Bill's offer, and allow him the stage he wants to have, and help us with the problems we have. Win-Win (pun unintended). Should the Windows machines eventually fall foul of viruses and spyware, and licencing costs... maybe our local IT talent can fix them with a different OS.

    Hi all...ZDNet Australia news ...Anonymous -- 01/07/04

    Hi all...ZDNet Australia news editor.

    We really appreciate the feedback to this and any other stories..helps us see what readers are interested in and gives us ideas as to what issues you like to read about. Would appreciate, however, if we can keep comments in good taste...some people might find some of those made here a little "confronting" and I have to take that into account. I hate having to pull feedback down, but I have to make sure what goes up isn't offensive.

    Also, just to answer some of the questions that have popped up whether MS is pushing cash, software or combination...it is the latter, depending on need. Cheers

    Hi Iain Ferguson, Thank you de ...Anonymous -- 01/07/04

    Hi Iain Ferguson,

    Thank you deleting those first insults from the M$ crowd. They obviously are very sensitive about anyone attacking their Bill.

    'Nowhere has there been any me ...Anonymous -- 02/07/04

    'Nowhere has there been any mention of Bill Gates mandating use of windows software by anybody but those people trying to attack this act of charity.'

    I guess the feeling of discomfort about BG's acts of charity could be expressed by trying to compare it to the following scenario's:

    A tobacco company (convicted of promoting the sale of tobacco to minors) giving money to charities to support junior sporting events.

    A brewing company (known to promote excessive consumption of alcohol) giving money to charities that support remote aboriginal communities with drinking problems.

    A known terrorist organization (with a militant wing that regularly targets civilians) donating money to provide health care and schooling to underprivileged children.

    ---

    One of the most blatant displa ...Anonymous -- 02/07/04

    One of the most blatant displays of bias I've ever read. Give yourself a pat on the back, Brendon Chase, Editor, Builder AU. Credit where credits due .. and I bet your credit rating just shot up!

    "Of course, it didn’t take long before political and business foes of Microsoft and the Howard government unsheathed their claws, using the opportunity to promote their own agenda with little regard for the big picture."

    Please could you elaborate for us in your next article, or series of articles, just what the big picture is? What has been Microsoft's magnanimous legacy to the world? Putting users 15 years back in Operating System design, reliability and performance? NT == VMS == cutting edge in 1978. BeOS == dead. OS/2 == dead. Hundreds of businesses == dead. Competition, diversity, innovation all exist only because of the work of VOLUNTEERS the world over - the authors of Open Source software.

    How much will Microsoft be donating to developers of cross-platform open source solutions? Many of these people who would have blooming careers do not, because of the stagnation and corruption of the computer industry at the hands of Microsoft.

    Many people who were otherwise innovative have gone instead to stagnate in Microsoft-world.

    *We* are the world. *We* are the people. *We* are the ones who make a brighter day, so let's start giving.

    Microsoft makes a token 'donation' .. this is as if a man who ripped off your entire house contents gave you back your teddy bear AND YOU THANK HIM FOR IT! Except I suppose that in this analogy, you are his accomplice, and not his victim. Be sorry, you sorry fool.

    Simeon

    BRILLIANT!!!! Simeon Scott, Y ...Anonymous -- 02/07/04

    BRILLIANT!!!! Simeon Scott, You have voiced the truth in so few words. I whish I could express it as well as you did! THANK YOU! You have a gift.

    My partner and I applied for a ...Anonymous -- 02/07/04

    My partner and I applied for a Computer with Computerbank as we are both disavantaged and disabled and on a pension. We were told it may take as long as 7 months. They don't get much money and resources you know. We were desperate for a computer for job seeking for my husband and staying in contact with my family in Sydney. Any way we took out a loan that nearly killed us and bought a MS computer with Office Pro XP software costing us $1000 with plus $1100 for the Computer. We ended up with 2 Computers one each. I hate that we had to spend all that money with Microsoft and patch and virus check and firewall and it seems like it is still in a testing form to me. If I was going to do it again. A Knoppix CD and a 2nd hand Computer without an operating system. I can use the printer, scanner and camera on Linux just as good. As well as using the modem on the internet and faxing out for a lot less cost and soem programs are better than MS. Maybe before mentioning the greatwork of Computerbank you should of sourced a comment from them. It almost looks like you are suggesting they are about to go to bed with MS. God I hope not!

    I wasn't trying to be anon wit ...Anonymous -- 02/07/04

    I wasn't trying to be anon with My partner and I.
    I didn't want my email to go out. I get 100's of spam per day. Add to the other peice. We use OpenOffice and Mozilla open source software on both computers now anyway Microsoft is really not that good

    Was computerbank one of the or ...Anonymous -- 02/07/04

    Was computerbank one of the organisations that was shut down two years ago when microsoft told them that they could not distribute old computers with old windows operating systems on them, even if the operating systems had been supplied with the machines originally, as the os licences were not transferable?

    Probably not. "Was comput ...Anonymous -- 02/07/04

    Probably not. "Was computerbank one of the organisations that was shut down two years ago when microsoft told them that they could not distribute old computers with old windows operating systems on them, even if the operating systems had been supplied with the machines originally, as the os licences were not transferable?"

    Computerbank are stridently open source (pro-libre software), because of the obvious economic reasons when distributing PCs to disadvantaged people, and I believe because they simply think that Microsoft products are unmaintainable, regardless of economic arguments.

    I won't argue the point further, but imagine the number of different varieties and packages of software they would have to support if they could only give PCs out with the OS they came in with. Instead, by using linux, they can standardise on a single set of software at a given point in time.

    Ironically, while they have not been harrassed in the manner you describe, the Federal Government has offered from time to time to withdraw funding for their Work for the Dole programs on the basis that they are 'anti-competitive' for not providing Microsoft Windows support with the PCs they give away freely!

    Is our Government in bed with the Gates's? NEVER! LOL!

    Simeon

    Microsoft: "Drug-Dealing ...Anonymous -- 02/07/04

    Microsoft: "Drug-Dealing Methods"

    Here is an excellent explanation of the tactic of 'donations' to hook customers, and how this and Microsoft's consistent monopolisation and bullying have gotten them into some deep doo-doo in Brazil:

    http://www.linuxjournal.com/article.php?sid=7654

    "Microsoft demanded that [sociologist and professor, head of a government body charged with implementing open-source software] Silveira explain a statement he made in the March 30 issue of the weekly business-focused magazine, Carta Capital. In his statement, he accused Microsoft of using 'drug-dealing methods' by offering Windows to state and city governments as part of social inclusion programs."

    "Support for Silveira was immediate and came from all sides--members of the federal and state governments, congressmen, senators and members of the Free Software community worldwide. Senator Sery Slherssarenko and Congressman Sérgio Miranda made public statements in Congress in his favor."

    According to Silviera, Microsoft is doing this "to maintain its product stranglehold, while at the same time emphasizing its license donations, which is akin to presenting us with the Trojan horse. They want us to utilize taxpayers' money to build a critical mass of school teachers, who will in turn teach their students how to use the software of a multinational monopoly. And then a chain reaction sets in: drugstores, bakeries and other small businesses in small country towns--where information technology is accessible only in schools--will have to use Microsoft´s proprietary software. By using free software, we can show all these regions that there is an alternative, that we do not have to depend on a single company, because several others are participating in this software-use development."

    "Microsoft made a huge mistake. The captive market they enjoyed within our government is a thing of the past, and I'm sure they are well aware of that. We live in a democracy where there is competition. They made a big mistake, they appear to have an attitude problem. What they did was unprecedented. We're working for a free-software implementation policy, not against this or that company."

    Simeon

    Sorry, had the computerbank an ...Anonymous -- 02/07/04

    Sorry, had the computerbank anticompetitive allegation wrong:

    I said: "Federal Government has offered from time to time to withdraw funding for their Work for the Dole programs on the basis that they are 'anti-competitive' for not providing Microsoft Windows support with the PCs they give away freely!"

    In fact this is completely wrong. The anticompetitive thing was a claim by the Govt regarding computerbank's effect on other businesses by giving away PCs. And was not a WFD grant, but some other type of grant application.

    :(

    Simeon

    Bill Gates own words: "Th ...Anonymous -- 03/07/04

    Bill Gates own words: "They'll get sort of addicted, and then we'll somehow figure out how to collect sometime in the next decade."

    http://news.com.com/2100-1023-212942.html?legacy=cnet

    Love the context - that statem ...Anonymous -- 04/07/04

    Love the context - that statement from BG was made way back in 1998 and was to do with software pirates in China.

    I acknowledge you included the link to the original article, but you really should be honest in presenting the information because as it is you're coming across more biased than the author of this opinion column

    Gates shed some light on his own hard-nosed business philosophy. "Although about 3 million computers get sold every year in China, but people don't pay for the software," he said. "Someday they will, though. As long as they are going to steal it, we want them to steal ours. They'll get sort of addicted, and then we'll somehow figure out how to collect sometime in the next decade."

    to the comment made by 'Anonym ...Anonymous -- 05/07/04

    to the comment made by 'Anonymous', how naive & arrogant your observation is.

    This basic M$ strategy, get'm used to it, then 'Lock'em in' is as old as the company it'self.

    How naive of you to miss this central part about M$'s marketing. Real open source supporters would love to see the law come down hard on software piracy. Contrary to the common myth that M$ would like to have you believe, open source supporters would rather there be NO M$ pirated software cluttering PCs.

    This way, the flow on 'M$ Lock affect' would have less power.

    To Ricardo, I suspect you'd be ...Anonymous -- 06/07/04

    To Ricardo,

    I suspect you'd better do a bit of thinking before you type. I never said that the strategy wasn't something that Microsoft has practiced in the past, or even now in the present.

    Naive? I'm certainly not naive - I know what Microsoft can do.

    Arrogant? Why? Because I ask someone to actually be honest with a quote rather than taking it out of context like some tabloid reporter short on a buck? If that's the case, then yes, I am arrogant.

    I think the point is that Microsoft weren't saying that open source promoters ally themselves with pirates, and I wasn't either. Software piracy is a completely different issue to whether you use proprietary or open source software and I still maintain that to misquote someone talking about one particular topic to prove your point about another is invalid.

    .. hi Again Anonymous... well ...Anonymous -- 08/07/04

    .. hi Again Anonymous... well here we go again...
    Microsoft does NOT state that open is pirate... NO!
    BUT THEY CONSTANTLY HINT AT IT!

    ..I don't think you have got it yet.... the comment that Bill made about chinnese piracy & how one day M$ would find WAY to collect on it... is exactly the same way they aproached the Australian software market in the early 90s.

    You have to wake up a little & realise that this is a hardened Multinational money making Corporation that has some well rehearsed tricks 'up it's sleeve'.

    Sure the comment may appear out of context to a small town person such as you, but you seem to see things in B&W.

    Get out a little, do some travelling, go & see what is happening on the other side of the fence, you may find you'll come back with a changed way of seeing things. M$ wants to lock your children (for life)into it's Windows & other M$ progs & you're selling them out b4 M$ gets to even ask you to.

    Can anybody point me to an pos ...Anonymous -- 16/07/04

    Can anybody point me to an post here that actually has something to do with the article?

    As per usual, how can you post *anything* pro-Microsoft without all the "I-refuse-to-pay-for-anything" consumers worming their way out from underneath the nearest dark, warm, moist crevice they usually inhabit whilst they dream up conspiracy theories on how [insert large company here] is involved in many bad things?

    Now, before the ever growing army of the cheapskate reaches for their respective copies of vi to write me death threats, please note that I am not against open source, but I *am* against the small minds that accompany the movement - that means you Ricardo. Nowhere in your incoherent, misspelt (don't they have spell checkers on Linux?) ramblings have you connected arguments, provided examples, or even made sense half the time. Next you'll be telling us the big M put something in our water to promote software sales, or that the earth is flat, or that there are nine notes in a diatonic scale!

    You seem to forget IBM's movements during the early 80's, that the goal of business is to eliminate one's competition, and that monopoly means that there is NO alternative. There are at least 60 or so operating systems / distributions available as an alternative to Windows.

    I say kudos to Mr. Chase for having the balls to write something pro-Microsoft in the first place. Brendon, please ignore those who are too blinkered to appreciate that good things can come from all places, regardless of operating system, language of choice, or political alignment. It's good to see large companies with big wallets allocating so much cash to a worthy cause - if only we could have more follow suit.

    Simeon Scott, how much is 1% of the turnover of a company that accounts for an estimated 14% of the USA's economy? That's a large amount. Your comment about "being robbed" was churlish and ridiculous.

    I must say that I'm shocked and appalled at the standard of my supposed brethren's collective intellect. YOU are the guys that need to keep and open mind.

    Mwah har har! Mr. Meat strikes ...Anonymous -- 23/07/04

    Mwah har har! Mr. Meat strikes again!

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