Can you handle CRM?

Open arms across the bay

By contrast, PeopleSoft was much more responsive to our inquiries. In no time flat, we had a half-day visit scheduled at the company's corporate campus. Naturally, the company was bullish about its CRM suite, which started shipping the day before our meeting.

Jeffrey Read, a general manager and VP at PeopleSoft, sees lots of opportunity ahead in the midmarket, which the company defines as customers with less than $500 million in annual sales. "In the upmarket category, there are leaders in every segment. But in the midmarket, there are no established leaders. It's wide open," he claims.

With this release, PeopleSoft has completely integrated the functionality of the Vantive CRM product suite into what the company terms the "PeopleSoft Internet Architecture." (PeopleSoft acquired Vantive in December 1999.)

The architecture, introduced with the release of PeopleSoft 8 in September 2000, provides an environment where applications are now completely Web-based. The heart of the system, known as the application server, sits squarely between the Web server and the database.

Can you handle CRM?

     1.   Intro
     2.   One size doesn't fit all
     3.   Open arms across the bay
     4.   Components for success
     5.   Customer relief management
< Prev 1 2 3 4 5 Next >
Advertisement

Print feature brought to you by Adobe

Talkback 0 comments

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • Phil Dobbie A guide to the future of the internet
    Last week we looked at the history of the internet in Australia. It's been around for 20 years and changed our lives in so many ways. Imagine what it could do given another 20 years.
  • Array Carelessness busts Linux security
    No operating system can ever properly protect a computer from trojans as long as users continue to do silly things. Just because Linux is immune to your standard drive-by viruses it does not mean that it can escape trojan horses.
  • Array Sun shining on Ajnaware
    Graham Dawson talks about the future of iPhone app development and augmented reality.
  • More blogs »

Tags

  1. 4 articles are tagged with 9700
  2. 1279 articles are tagged with apple
  3. 83 articles are tagged with asic
  4. 1315 articles are tagged with broadband
  5. 675 articles are tagged with cio
  6. 416 articles are tagged with cisco
  7. 265 articles are tagged with conroy
  8. 133 articles are tagged with contract
  9. 321 articles are tagged with court
  10. 158 articles are tagged with exchange
  11. 156 articles are tagged with fibre
  12. 1044 articles are tagged with google
  13. 1043 articles are tagged with government
  14. 792 articles are tagged with hp
  15. 1309 articles are tagged with ibm
  16. 225 articles are tagged with iinet
  17. 356 articles are tagged with iphone
  18. 291 articles are tagged with isp
  19. 736 articles are tagged with jobs
  20. 7 articles are tagged with jodee rich
  21. 117 articles are tagged with melbourne
  22. 1490 articles are tagged with microsoft
  23. 39 articles are tagged with mike quigley
  24. 56 articles are tagged with minchin
  25. 68 articles are tagged with minister
  26. 362 articles are tagged with mobile phone
  27. 228 articles are tagged with national broadband network
  28. 420 articles are tagged with nbn
  29. 7 articles are tagged with nbn co
  30. 207 articles are tagged with new zealand
  31. 201 articles are tagged with nsw
  32. 61 articles are tagged with one.tel
  33. 892 articles are tagged with optus
  34. 16 articles are tagged with pdc
  35. 22 articles are tagged with pipe networks
  36. 329 articles are tagged with piracy
  37. 177 articles are tagged with queensland
  38. 10 articles are tagged with quigley
  39. 309 articles are tagged with sap
  40. 2655 articles are tagged with security
  41. 656 articles are tagged with sun
  42. 178 articles are tagged with sydney
  43. 198 articles are tagged with system
  44. 128 articles are tagged with tasmania
  45. 234 articles are tagged with telco
  46. 2466 articles are tagged with telstra
  47. 140 articles are tagged with tender
  48. 28 articles are tagged with thodey
  49. 182 articles are tagged with victoria
  50. 94 articles are tagged with windows 7

Back to top

Featured