Commonwealth Bank
Service: NetBank, Commonwealth Bank of Australia
Technology: Compatible with Windows and Macintosh system, browser-based, designed to run on Netscape or Explorer. Alternative operating systems may require the latest Java Virtual Machine available for your operating system. JavaScript and 128-bit encryption must be enabled.
Balances/transaction updates: Balances of accounts are updated real-time, transactions are updated each Bank working day.
Average downtime for 2002: This information is not publicly available.
Average transaction time: This information is not publicly available.
Account integration: NetBank provides an overview of demand deposit accounts, home loans, personal loans and credit cards.
Consumer services:
- Balances
- Scheduled Payments
- Transfers
- Open Payments
- Home Loan Redraw
- Account Transactions
- Bill Payments
- Bill Presentments
- Commonwealth Award balances and redemption.
Company services: As above.
Extras: The Bank has other separate online services including Commsec (share trading and managed funds), Colonial First State (investments).
Unfortunately, the reviews only give the features of the banking sites. I have an HSBC, Commonwealth Bank, ANZ and UK based First Direct bank account.
I can say for a fact that the HSBC online banking facility is very poor in comparison to the others with possibly the worst most cryptic transaction list of all the institutions I know of! Looking at the transaction list is totally cryptic and users have to click on every transaction to see what it is - even an ATM withdrawal!!! Not only that but HSBC is extremely slow. However, their online savings account is excellent and offers me the most attractive interest rates.
My favourite is Commonwealth Bank Netbank for it's simplicity and speed. ANZ is also good but has far more clutter on the screen.