AU ISPs go for broke on virus, spam filtering

As spam becomes the number one issue concerning Internet users, Internet service providers are beginning to cash in on the trend, offering spam and virus filtering services for a fee.

The latest ISP to offer such services is iPrimus, which today announced it would offer Brightmail's iProtect system, designed to combine spam and virus filtering. The service will be available at a cost of AU$3 per month for the spam or virus filtering individually, or AU$5 per month combined. Telstra offers a similar service for a similar price. Some ISPs, such as Pacific Internet, provide spam and virus filtering services for free.

A recent survey of small businesses found that spam was a high concern amongst small business owners. The issue is beginning to move from an annoyance to something people are willing to pay money to protect themselves from.

Spam is also becoming a serious issue for ISPs, several of which experienced problems with their e-mail network in October and November. The issues were blamed on a spike in spam and virus messages. Rebates were offered to customers, but some ISPs were facing more severe action from the Telecommunications Industry Ombudsman.

"New and more malicious viruses threaten the security of individuals and organisations, while spam has become a serious threat to email networks and is a major cause of lost productivity and frustration," said Primus Telecom general manager, product development, product management and strategy, Campbell Sallabank. He said major ISPs had a responsibility to protect customers from spam and viruses.

"The new filters will save customers time and money and will provide peace of mind by protecting them from unsolicited junk mail and e-mail-generated viruses," said Sallabank.

The Australian Senate recently passed legislation outlawing spam, a move which is being echoed in the United States and the United Kingdom.

  • iPrimus has also launched a "high-speed dial-up" service, which uses "special caching, compression and persistent connection techniques" to provide speeds two or three times faster than regular dial-up. The service, dubbed iSpeed, will be available for an additional AU$8.95 on top of the standard monthly fee, or combined with both the anti-spam and anti-virus service for an additional AU$10.95.

Talkback 5 comments

    WHAT SCAM! I asked iPrimus r ...Anonymous -- 09/12/03

    WHAT SCAM!

    I asked iPrimus regarding filtering a few weeks ago, and they put me onto MailWasher. Not what I really wanted, but I'd still rather have direct-ish control of spam on the server side.

    The larger ISP's should be able to offer this for free, as it is their network at large that is suffering from inbound data/congestion etc. And who is to say it isn't the ISP's adding to the problem by selling their own customers email addresses? I use to be an admin/tech of email servers, and I can tell you that it IS NOT that difficult at all to allow clients to filter email based on various attributes/flags or whatever.

    The SIMPLE and CHEAP solution is - get yourself a new email address (and change it regularly). Only give it out to those whom you trust. Use a freebie email addy (like Hotmail) for newsgroups, or sites you are not sure about, and save yourself some money and spam all in one go! Sure it maybe a pain, initially, but is great for piece of mind.

    Why do this for a fee? It's in ...The Raven -- 10/12/03

    Why do this for a fee? It's in the ISPs best interest to filter out the more obvious and pervasive spam/viruii.

    They'd free up their own bandwidth, avoid mail server crashes (like Bigpond and Ozemail), not contribute to the spread of viruii, and protect their customers (loyalty?)

    Internode provides this as sta ...Anonymous -- 10/12/03

    Internode provides this as standard, without charging extra.

    http://www.internode.on.net/about/news/news-28-10-2003.htm

    There's a new service that has ...Antony Berlath -- 22/12/03

    There's a new service that has just started up called mail4u.com.au and it provides me with a mailbox with virus/spam filtering for $2/month. It's not just webmail either, I have it set up with Outlook Express and it works a treat!

    Simple FREE spam filters such ...Anonymous -- 30/12/03

    Simple FREE spam filters such as Mail Matador that even works with webmail based email like hotmail (www.mailfrontier.com) are readily available, people DON'T use them though.

    Yes, your ISP should take an awful lot more responsibility regarding SPAM. I set up a secondary email account and told NOBODY the address, but within 3 weeks it began to get hit by 2-3 spams a day. With this sort of thing happening, is it any wonder that people are getting increasingly angry and frustrated at the steps that their ISPs do not go to in order to reduce this scourge.

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