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-------------------------------------------------------------- This story was printed from ZDNet Australia. --------------------------------------------------------------
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When war and IT collide By Dan Farber, Special to ZDNet March 28, 2003 URL: http://www.zdnet.com.au/news/business/soa/When-war-and-IT-collide/0,139023166,120273229,00.htm
SAN DIEGO--At a "town hall" meeting at Gartner's ITxpo this week, the research firm brought out a dozen of its top experts to discuss the impact of the ongoing war with Iraq on business and IT. Unfortunately, only about 25 of the 1,700 conference attendees showed up. Despite the nearly empty room, the analysts carried on. Dan Miklovic warned that as the conflict in Iraq wears on, businesses will become more vulnerable. The culprits won't be cyber warriors from Iraq, Miklovic said, but college students perpetrating cyber attacks as a form of protest. French Caldwell drew parallels between wartime applications of technology and their use for business. "Technology is operating faster than the human decision loop," Caldwell said. "Technology can help clear up the fog of war, but there is still fog from the pace of operations and it's not thoroughly resolved in the distributed decision business model." The U.S. government's ability to collect data in real-time, authorise attacks, and coordinate activities via satellite communications on various targets in Iraq was cited as a successful example of the faster decision making process. The best practises of knowledge management, decision support tools and collaboration come into play. For any business depending on distributed operations, the basic tools and practises can reduce the risk of failure. Vincent Oliva said that the war would not have profound impact on the operations of financial services firms, although he did cite potential problems in currency destabilisation and problems related to outsourcing payments flowing back and forth from country to country. Also, he noted that the war could trigger exclusion clauses that cancel insurance coverage related to terrorist activities. John Dubiel noted that critical infrastructure security focuses on supervisory control and data acquisition, but presents more of a physical security than cyber security risk. Bob Goodwin cautioned that new regulations that require requiring foreign ports to inspect cargo could add extra time, and costs, into supply chains. "It's still early to know if it will have a significant impact, but problems from a supply chain breakdown could be enormous," Goodwin said. According to several of the Gartner analysts, many public and private sector companies are not taking the necessary precautions to secure their infrastructures and organisations. A recent study by Zeichner Risk Analytics LLC found that 36 state governments have failed to prepare, adopt and implement adequate cybersecurity policies, as required by Congress in the Gramm-Leach-Bliley Act of 1999. According to the study, the states have fallen even further behind the Federal government and private industry in the last two years. Those states may want to take lessons from a report from by Gartner's Victor Wheatman. He developed a list of the top IT security issues that corporations and government agencies need to consider in developing their strategies and compliance with the Gramm-Leach-Bliley Act. Wheatman attributes some of the problems to the impact of the tough economy on purchase plans and buyer's remorse over failed security initiatives, often with over-hyped solutions. Following is Wheatman's list and issues related to each topic:
Wheatman suggests that companies getting back to basics by focusing on defining business needs and prioritising security threats. The next step is finding the appropriate technology to address the particular security issue.
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