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-------------------------------------------------------------- This story was printed from ZDNet Australia. --------------------------------------------------------------
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ACCC levels bullying claims at local ISP By James Pearce, ZDNet Australia January 22, 2002 URL: http://www.zdnet.com.au/news/business/soa/ACCC-levels-bullying-claims-at-local-ISP/0,139023166,120263072,00.htm
In an increasingly common move, Australia's competition watchdog is having a go at the managing director of wholesale ISP Dataline which it alleges is a 'bad ISP' that uses bullying tactics on it's clients. The Australian Competition and Consumer Commission (ACCC) has charged John Russell, the managing director of Dataline, unconscionable conduct, misleading and deceptive conduct, false representations and undue harassment. Dataline provide wholesale Internet services to small businesses, called virtual Internet service providers, who then onsell it to their customers. Dataline is alleged to have provided bad service, lied about providing bad service, stolen it's clients customers, interfered with email and threatened to remove their service if they, among other things, didn't stop complaining to Dataline about it's bad service, according to the ACCC charges. The matter is proceeding in the Federal Court in Brisbane, and a hearing is set for the 8 February, 2002.
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