NetRegistry joins retail GST push

Local hosting and domain name specialist NetRegistry has backed the Gerry Harvey-fronted push for a level tax playing field between Australian and international retailers, saying the issue was affecting its massive local small to medium business customer base.

Larry Bloch (Credit: NetRegistry)

The debate blew up shortly after Christmas, with a number of local retail giants including Harvey Norman, Angus & Robertson, David Jones, Just Jeans and Myer publishing an open letter demanding a "fair go" in the retail sector, pointing out that international retailers weren't forced to collect the 10 per cent GST on purchases under $1000, or pay for stamp duty.

Since that time, Harvey himself has appeared to back down slightly from the push, facing strong internet criticism with regards to the issue. However, other organisations have come out of the woodwork to support the retailers on the issue — with the latest today being NetRegistry.

"Australian consumers need to understand this exemption in the context of the survival of tens of thousands of small businesses owned and staffed by their friends and families," said NetRegistry chief executive Larry Bloch in a statement.

"The Australian Government refusing to take timely action on their behalf is yet another indictment of a government that fails to support the millions of Australians who are dependent on small businesses for their future — as owners, spouses, family or staff in the over 1 million small businesses in Australia."

Bloch claimed that while small retailers had taken advantage of the internet in Australia, they were disadvantaged by the disparity in price, compared with overseas rivals, which he said was "a direct result of the unequal Australian tax regime". The internet executive said the issue wasn't about the profits of large retailers, but about "the basic fairness of our tax policies towards decent, everyday Australians".

In a separate opinion piece on the matter published on the website of Nett Magazine, which NetRegistry owns, Bloch said that the retailers' campaign message had been "crafted badly" and "atrociously delivered".

"But despite this failing, the underlying issue is serious and deserves careful consideration. It is not about large retailers being under threat but rather the reality that vast masses of Australian small businesses exposed to this particular inequity may well suffer far more than the big end of town as their livelihood is at stake," wrote Bloch.

In its open letter, the retailers didn't demand that the tax be levied against international retailers as well as the locals. Instead, it said there were two options to create what it described as "a level playing field": either everyone could be taxed, or the exemption enjoyed by the foreign players could be extended locally.

Talkback

I dealt with NetRegistry recently and the Account manager was so unhelpful I convinced my client to change hosting. Once again the bottom line is customer service it's not always about the price (or tax). When there is limited choice customers will inevitably search elsewhere.

B3rnB3rn January 12th, 2011
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Hope Larry Bloch paid you the normal commercial rate for this selfserving "story" and promotional photo.

Plus GST, of course.

;-)

gnomegnome January 19th, 2011
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I don't buy from those companies even when I do buy from an Australian shop.....mostly because they're all greedy/expensive flockers...I'll even buy from other Australian "brick and mortar" shops before I'll buy from any of them....

tinman_autinman_au January 19th, 2011
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I went online to purchase a kitchen appliance last week. Once freight was considered, the online offers were about on par. I paid $20 more (from a $490 purchase) to go pick it up that afternoon from a national brick and mortar retailer... and guess what Gerry Harvey? IT WAS STILL $110 CHEAPER THAN YOU FOR EXACTLY THE SAME MODEL... over a 20% price difference ON A LEVEL PLAYING FIELD with both of you paying GST,Shop Front, Advertising, and Staff (note: minimum wage or base level retainer + commission on net after head office adds its fees and mr.millionaire is complaining?). The internet IS an international marketplace and if you can't compete, someone will come along that can. So stop whining about the threat to your little gouging oligipoly you created by destroying competing small business by undercutting them and actually compete for real. As for NetRegistry... poor customer service and overpriced products having a whinge... you'll want a GST on domains we register overseas next. Protectionism DOES NOT WORK in a capitalist society and never has. All it has ever done is create strain on the general populace to support the inefficiencies and greed of the few.

I am actively boycotting ALL retailers that push for this additional gouge to an already hurting populace to line their own pockets. They wanna steal more of my dollars by forcing me to accept their ripoffs, they can go to hell.

chris21chris21 January 20th, 2011
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Tough Luck Larry reduce your prices so people can buy from you gold digging [ricks.

Aoudrious82Aoudrious82 May 31st, 2011
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I would NEVER recommend Netregistry to anyone. Once they sign you up and have your money their customer service support is extremely bad. I even sent an email to Larry Bloch telling him how dissapointed I was and his response was to send me an extremely condascending and partonising email. Only just yesterday his Web Design Manager (Rachel Deegan) sent me an email saying ... 'I am not going to go over this with you any further, your design was finalised a long time ago and this is no longer open for discussion. Please find yourself a web master for future assistance' .... and 'do not have the time or the patience for you' ... and I am still a fee paying customer. My website went live in August 2011, however it still have back end issues which the developers did not fix prior to the site going live. I spent money on getting letter box leaflets done, only to find out that the day the leaflets were distributed someone at Netregistry disabled the 'Buy Now' button, so customers could not purchase anything. Never recieved an apology or any form of compensation from Netregistry. DO YOURSELF A FAVOUR AND GO ELSEWHERE.

BeaBea January 12th, 2012
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