Massive price cuts for BigPond broadband

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Telstra's BigPond internet service provider arm has dramatically cut prices on a range of its broadband plans, including a massive chop on its 200GB Elite plan, which will see monthly prices drop from AU$179.95 to AU$89.95.

Plans

(Credit: Telstra)

The company will also chop the monthly price of its 50GB Elite plan from AU$109.95 to AU$69.95 and its 2GB Elite plan from AU$49.95 down to AU$39.95. Its 2GB Turbo plan will be cut from AU$39.95 to AU$29.95. BigPond has also reduced the number of its broadband plans from 12 to four to simplify its offerings, and none of its plans feature additional usage fees.

BigPond uses the "Elite" label to refer to either ADSL broadband at speeds of up to 20Mbps or hybrid-fibre coaxial (HFC) cable at speeds of up to 30Mbps — although in some areas it does also offer speeds of up to 100Mbps through an update on the cable network. It uses "Turbo" to refer to ADSL broadband at speeds of up to 1500Kbps and cable up to 8Mbps.

Also, BigPond will offer customers up to AU$20 off their monthly broadband access when they combine a new 24-month broadband plan with a Telstra "full service" fixed line phone and an extra BigPond wireless broadband, Telstra post-paid mobile plan or 24-month Foxtel TV subscription.

In a statement revealing the new plans, Telstra's executive director of its consumer division, Rebekah O'Flaherty, said Telstra had conducted research showing internet access was one of three things (the other two were food and heating) that Australians would least like to spend a day without.

"Telstra's research reveals more than half (51.2 per cent) of all households now feature four or more types of internet-enabled devices," O'Flaherty said. "With information, entertainment and news being enjoyed across multiple devices in the house, it's not surprising that consumer demand for speed, simplicity and value from their broadband is growing.

"Telstra realises customers' needs are changing, which is why our new BigPond broadband plans deliver greater data allowances at lower prices, allowing household members to do more on the internet for less."

Talkback

Study this offer carefully IF you are on old "shaped" account. If you move of it then you are up for $0.03 per MB upto $400 per month maximum. 3c a Mb sounds cheap but can easily hit that limit in a 2-3 days of work. If you stay under then you will be saving money.

bizeassetbizeasset July 26th, 2010
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thanks for the article - I just swapped from the old 25Gb elite plan at $89.95 a month to the 50Gb elite plan at $69.95 a month. I wonder if Telstra was ever going to tell me about this ... I have not received anything!

isitworkingtodayisitworkingtoday July 26th, 2010
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Probably not...isitworkingtoday

Seems they didn't tell you previously, March/April-ish, that for a limited sign on time, they had rehashed the very same 25GB elite plan (yes, the exact plan) you were up util today paying $89.95 for and charging just $49.95, did they?

RSRS July 26th, 2010
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I'm all for hating on big companies, but really?

"I wonder if Telstra were ever going to tell me?"

What do you think this statement is? Or the accompanying press release? Or the advertisements in the papers? Or information on the Telstra website? Or the telephone calls by Telstra to your home? Or what you're told on the phone when you call them up?

Not Limited By NewsNot Limited By News July 26th, 2010
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Good point, Not Limited By News.

Apart from, maybe the calls from Telstra to your home claim, which I don't believe Telstra will do. This is what I believe isitworkingtoday, was probably alluding to.

To be fair though, most big companies wouldn't either, so. However...

FYI - a few months back when I heard about the Telstra ADSL2+, 25GB, $49.95 plan, the one I mentioned to isitworkingtoday (I was off Telstra contract and had been looking to move to TPG - unavailable, Internode - unavailable or Optus - available, BUT - absolutely, disappointingly hopeless, I would have loved the 120GB $49.95 plan and was going to churn everything over to them, but...)! So I then begrudgingly rang Telstra, to see what they could offer me.

Now, for some very strange reason (ahem) the sales person failed to mention the 25GB, $49.95 deal to me and immediately wanted to re-contract me to the same $89.95 plan, which had lapsed some weeks prior.

It was only after I threatened to churn, that I was told, oh...well, we do have, for a short time only, something which may interest you... Then, I swear to god, I was offered (and signed up to) the "exact" same plan (ADSL2+, 25GB) I had only 30 seconds beforehand, been offered... but now magically, for $40pm less...

So I will be contacting them again, over the next few days, to see what they can now do for me (apart from charging me $89.95, when the cost is actually $49.95, lol) rather than grow old waiting for them to ring me!

RSRS July 26th, 2010
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Finally Telstra has moved on it pricing and download limits. The Liberty 25GB plan I was on was around for years and I have been maxxing out regularly lately. Now it is worthwhile moving to another plan.

Telstra have a history of not advising their customers of new (cheaper) replacement plans. Happy customers are their best marketing, so it’s strange they don’t at least give a courtesy email.

It will be interesting to see how Optus and others respond. Other news outlets are reporting Telstra’s competitors are not happy with Telstra on the pricing changes, however we have been screwed over on Internet pricing for years with the ISPs making super-profits. The argument that Australia is at the end of an expensive Internet pipe from the US just will not hold water anymore, and many more of us should be enjoying real unlimited plans (not Optus phoney ‘unlimited’ throttled plans) at a fair price.

PhillITPhillIT July 28th, 2010
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I have Bogpond wireless Elite 3MB for $49.95/month and it doesn't work most of the time (there IS NO other internet source around here in downtown Caroline Springs some 15-20 minutes away from Melbourne CBD & 300 metres away from a Telstra mobile tower. And do you think Telstra give a damn?? You have got be kidding mate ! :(((

GillieGillie July 28th, 2010
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I've got a $29.95 per month Bigpond Wireless Elite 3Gb plan - Gillie, are you sure yours is only 3Mb? - and it works brilliantly. 4Mbit/s download speed in Canberra - you'd think the network would be swamped at the moment with all the out-of-towners up at the big house - and it works pretty well on the NSW south coast (just haven't measured its speed yet down there but more than adequate to do my job including VPN'ing into my work network).

Agree about having to press Telstra for deals - I'm on the $49.95 25Gb plan for fixed ADSL but I had to go through probs with my service (to do with changing account name from my employer back to me) to find out about it. I looked for info on the deal on their website but couldn't find it. I wonder if they just had it available for grumpy customers...

Next time, I'm just going to act as though I'm prepared to jump carriers.

Booster77Booster77 August 6th, 2010
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