Kill the Australia tax: commission

The Productivity Commission has put companies like Adobe and Apple on notice in a recent report on the future of the Australian retail sector, warning international companies that over-charge Aussies for software and other digitally distributed content that they are being monitored.

In its draft report released yesterday, the Productivity Commission said that the internet continues to change the retail landscape by allowing businesses to distribute products digitally via outlets like Apple's App Store.

The Productivity Commission said that companies, which think they can get away with charging higher prices for overseas customers, are walking a very fine line.

"The commission is aware of the long-standing practice by which some international suppliers set differential regional prices. This effectively treats consumers in one region as willing, or able, to tolerate significantly higher prices than those in other countries," the Productivity Commission said in its report.

"Some international suppliers have attempted to defend such price discrimination as due to the cost of supplying a remote and relatively small market like Australia, which in some cases has its own unique requirements. These arguments in most cases are not persuasive, especially in the case of downloaded music, software and videos, for example, where the costs of delivery to the customer are practically zero and uniform around the world," the report added.

Apple, for example, was, until recently, lambasted by Australian consumers for charging more for digitally distributed software, music and movies than it did for identical products in the US.

Apple responded recently by adjusting the price of its iPhone and iPad apps down to reflect the high Australian dollar against the US currency.

Other offenders are still slugging Aussies with a premium, however, including Adobe, which still charges Australian's $500 more for the privilege of buying the Adobe CS5 Creative Suite locally.

The Productivity Commission said that such behaviour is hurting local retailers.

"Addressing such regional price discrimination is one of the main challenges for local retailers. If retailers fail to purchase the goods that they resell at competitive prices, more business exits and loss of employment will occur," it said in its report.

The commission has said that Australian bricks and mortar retailers shouldn't take it lying down, pushing for them to beef up their online presence and fight back.

"The task for government, however, is not to pick retail winners. Rather, it is to help ensure that bricks and mortar and online Australian retailers can respond effectively to the increasingly global retail marketplace, by not unduly constraining their ability to adapt their business models in response to changing consumer preferences," the Productivity Commission said.

The Productivity Commission's report also suggested that the government lower the threshold on GST-free purchases being imported back into Australia.

The report is open for comment until 2 September.

Talkback

Microsoft. Internal exchange rate = 0.65 cents in the dollar.
Rort.

gr1fgr1f August 6th, 2011
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The same argument can be applied to most forms of intellectual property being sold. In the cases of books, cd's, dvd's, games, software, it's the cost of the IP (and the royalties associated with that cost) that make up the bulk of the price, the actual physical goods cost next to nothing, how else can you pick up a DVD at the supermarket for $2, yet be charged $110 for an XBox 360 game in the same physical packaging. Surely if it costs that much to make and ship that product there is no way you could ever sell DVD's for $2 for a profit. Just take a look around and see what thr SMALLEST price you can buy a similar physical product for, then half it, that's the ACTUAL cost to make those goods, the fluctuation in that price should be all we see in Australia.

moonheadmoonhead August 8th, 2011
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That makes no sense at all. Are you saying that 99.9% of the cost of an item is IP and royalties? Sorry, that's not how business works. In business, you need to sell an item for around 500% of what it costs you in order to make it worthwhile and turn a reasonable profit. Recent reports indicate that the total cost of production for an AAA game and blockbuster movie are about the same; US$100,000,000.00. The cost of this is paid by mass distribution and the first people that must-have or must-see that title... the "opening weekend" figures, which often hit the billions or high hundreds of millions, mostly pay for the item. The actual "artist royalties", etc, are a tiny percentage of any RRP as well. The need for publishers and distributors to have the item listed for $100.00 is for profit only, based on what they think they can get away with... NOT for covering IP and royalties. That is what is wrong. The artists don't get the money, the publishers do... and their only concern is profit.

Slightly off-topic now, the same issue occurs even WITH distribution of a physical product... I can buy the latest "widget" product from a U.S. vendor's online stores for between 25% and 75% off the RRP here in Australia. Buying from Amazon (or similar) usually means a further 5% discount and free shipping as well. While the distribution costs ARE often inflated for Australian products, which is justifiable to some degree, the costs of the products themselves are disgraceful here... as they use "local factors" to "determine the price"... which is often based on bogus accounting for profit only, excluding exchange rate values, etc.

Back on-topic: Now, in Adobe and Microsoft's case, the difference between physical copies of the product (retail box in stores) and the digital download version, is actually fairly consistent around the world. A big place like Australia, that has large spaces between relatively low-density cities, and is pretty much the other side of the world... Yeah, I can see some justification for more cost in physical item distribution here. The biggest issue is the mark-up they put on the products before though. Why does a "hit" song from iTunes cost US$1.29 and AU$2.19? Why do we pay AU$0.90 more (40% more) for the same item, coming from the same distribution server (or mirror, I guess), with the same distribution costs, paying the same royalties, etc? Why, especially when the Australian dollar is some US$1.10 on the exchange. We should be BETTER OFF, not worse off. Once again, it's the magical "local factors" that make the difference.

Adobe are the worst and deserve to be watched (and put in there place if possible). The initial cost of CS5.5 is around 200% more between the US version and Australian versions. They then slug some $300.00 for the physical product to be shipped as well. You could make some 40-50% savings by ordering the physical US version online, and getting it shipped here, rather than pay for the digital download in Australia. That's gouging if I ever saw it.

MoWebMoWeb August 8th, 2011
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The majority of the cost associated with a product an end consumer buys in this field is most certainly about IP and royalties. Do you really think it costs Adobe $2500 to make a DVD in a box and ship it to a store in Sydney? When another company can do the same thing with a pre-school kids game and sell it for $2.50 at Go-Lo? They are the same PHYSICAL product. They consist of a disc, a case, and in some extreme cases even an instruction manual. The cost of producing and shipping that is the same no matter what data is on the disc. The rest of the $2500 goes towards the companies that developed the IP you are purchasing and paying royalties towards other companies who IP is also included on this product.

Any argument around distribution costs in Australia is nothing but a lie. It costs no more to ship an expensive bit of software than it does to ship a cheap one. So long as you can get software for a few dollars it goes to show that the distribution costs within Australia are so minuscule that even if the costs were fully passed on to end consumers there would be little price difference.

moonheadmoonhead August 9th, 2011
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Adobe - Hmm. They have the balls to **** about piracy. F***em I say. Australian distributors are no better, needed to buy spare parts for my coffee machine, could not buy from manufacturer, referred my to local distributor, same parts 300% more expensive WTF!!!

At the end of the day they are all thieves, only way to stop it is not buying there product and if its digital, pirate the crap out of it.

Fed up !

george6george6 August 23rd, 2011
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