Coming off a good quarter for Symantec's consumer businesses, CEO John Thompson warns against viewing Windows Vista as a solution to security woes.
Symantec ended 2006 with three months in which revenue for its consumer business grew 24 percent year over year. The company is planning to release its new flagship security tool, Norton 360, in the coming weeks and has a new identity management product, Norton Identity Manager, lined up as well.
On the enterprise side the news isn't that rosy. Symantec has also revisited its plans to enter the identity management space and ceded to the many players already on the market. Identity management software identifies users of a system and controls their access to resources by associating rights and restrictions with a particular identity.
There are vultures in the sky over Symantec. Along with Microsoft, technology giants including EMC, IBM, Oracle and Cisco Systems are eyeing parts of Symantec's business. Thompson, however, in a recent interview with ZDNet Australia sister site CNET News.com, said his company is fearless, though it may need to execute better on its strategies.
Q: Have you installed Vista?
Thompson: No, I have not. I see no need for it for what I do online today. The machine that I use is the one provided by our company, and we have not made a commitment to migrate to Vista and therefore there is no reason for me to use Vista.
Microsoft says you have to buy Vista because it makes you much safer online than XP, or any of its previous operating systems. Do you believe that?
Thompson: Consumers should not be confused. Vista is not a security solution. Vista is an operating system, and Vista provides some very important advances from Microsoft's perspective and for the industry's point of view on building a more stable, more reliable, more secure operating platform, but people still need the efficacy that comes with the products that Symantec and others in the industry build, and so we should not be confused by the marketing rhetoric with what Vista is. It's a hopefully much better product than XP or any of its predecessors, but it's not a security solution.
Antivirus and firewall products, which you sell -- they're considered a first line of defence, but they're also considered outdated. Are you keeping up with the times?
Thompson: It would be naive to say they're outdated. Locks were invented for doors in the homes that we live in many, many years ago. They're no longer the last line of defence, they are the first line of defence, and people still buy more advanced locks, hence more antivirus, more firewalls. As the value of the assets that you have in the physical world goes up, so does the need to change the protection that you put around those devices, or those assets. And that is clearly the case in the digital world as well, and so antivirus and firewalls will continue to be the first line of defence. We'll have to be smarter about delivering new capabilities and new functions there for proactive defence as opposed to reactive defence, but you'll also have to layer other kinds of technologies on to deal with new threats around fraud and identity management and all of those.
You've said that managing user identities is one of the most pressing challenges that face enterprises today. You've said that identity management is in an area where Symantec might acquire a company. Where are you at when it comes to that?
Thompson: Identity management has to be parsed based upon whose identity you are trying to protect. At the corporate level, there is no shortage of solutions that corporations have tried to deploy for years to solve this identity management problem, so I just don't think that's an area where Symantec should expend its resources.
However, on the consumer side, I think there is more that Symantec can do with its broad consumer client footprint that would allow us to deliver an identity management solution that would give consumers confidence in their online experience. So we'll concentrate there.
