This process isn't complicated, but it does involve several steps. Start by setting folder options to display both hidden files and protected operating system files. After making sure you've backed up any Outlook Express data if necessary, rename the following folders, adding _old at the end of each:
C:\Program Files\Common Files\Microsoft Shared\Stationery
C:\Documents and Settings\username\Application Data\Identities
C:\Documents and Settings\username\Local Settings\Application Data\Identities
C:\Documents and Settings\username\Application Data\Microsoft\Address Book
C:\Documents and Settings\username\Local Settings\Application Data\Address Book
Next, open the Registry Editor, and delete the following keys:
HKEY_LOCAL_MACHINE\Software\Microsoft\Outlook Express
HKEY_LOCAL_MACHINE\Software\Microsoft\WAB
HKEY_CURRENT_USER\Identities
HKEY_CURRENT_USER\Software\Microsoft\Outlook Express
HKEY_CURRENT_USER\Software\Microsoft\WAB
HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed
Components\{7790769C-0471-11D2-AF11-00C04FA35D02}
Finally, search for and rename the following files. Note that each file resides in two locations. Rename both copies, adding _old to the end of each.
Inetcomm.dll
Msoeacct.dll
Msoert2.dll
Msoe.dll
Msoeres.dll
Msimn.exe
Oeimport.dll
Oemiglib.dll
Oemig50.exe
Setup50.exe
Wab.exe
Wabfind.dll
Wabimp.dll
Wabmig.exe
Csapi3t1.dll
Directdb.dll
Wab32.dll
Wab32res.dll
Windows will display a file protection warning. Click Cancel when prompted to enter the Windows 2000 CD, and click Yes when Windows asks if you want to keep the unrecognised file versions. Restart the computer after you've renamed the files.
Note: Editing the registry is risky, so be sure you have a verified backup before making any changes.
This article first appeared in TechRepublic's weekly Windows 2000 Professional newsletter.
today ihave gone bigpond broadband ,i am a relatively new computer user and i also use pocomail
however big pond will not help me configure my mail box with the reason that bigpond does not support pocomail, HELP.