Australia's dotcom pioneers: Where are they now?

Ten years ago they were the young turks of Australia's business community — radical free-thinkers on the path to fame and riches thanks to their faith in the booming opportunities presented by the world wide web.

Companies including LookSmart, dStore and Sausage Software became household names, and created panic amongst rivals from traditional backgrounds. However, within a handful of years most of these companies had crashed out of existence, thanks to the aftermath of the April 2000 tech-wreck. They were sold for a fraction of their once-perceived value, or collapsed entirely.

But where are those entrepreneurs now? And what lessons did they learn about the highs and lows of start-ups?

The great escape
Of the numerous overnight millionaires that the dotcom boom created — and subsequently destroyed — few did as well as Steve Outtrim. Hailed as Australia's first dotcom millionaire, Outtrim made his fortune through Sausage Software, a company he founded in 1995 at the age of 22.

Sausage made software tools for web developers. Outtrim took the company public in 1996, becoming the youngest chief executive of a public company in Australian history. Sausage listed its shares at 75 cents and they subsequently climbed to $8.20. At its peak Sausage employed more than 1200 people with 3 million customers around the world.

Outtrim relinquished management of the company in 1999, before the tech crash, and left the board in 2000, but not before cashing out at least $60 million. "I had the chance to retire at 26, which was always a goal of mine, but it didn't really last very long," Outtrim says.

These days he is putting his energy into what he describes as smart environments, otherwise known as "the internet of things". He is involved in two companies, the enterprise software maker Majitek and a smart home technology company he founded in 2005, ekoLiving. The latter is absorbing the bulk of his time.

"We saw a great opportunity in supplying energy efficiency products in homes as they were under construction," Outtrim says. "It's about bringing a change from this current use of technology in our environment, which I think is pretty dumb, to a world of smart environments."

Outtrim says his motivations today are very different from those that drove him close to 15 years ago. "It's more a decision to follow my passions rather than chasing the dollars and every investment that comes along," he says. "And that has taken awhile for me to come around to that way of thinking, but it is working for me at the moment."

Sausage Software merged with SMS Management and Technology in May 2000, and the name disappeared soon after. Management of SMS was taken over by Wayne Bos, who presided over the company's failed $4.6 billion takeover of another internet darling, Solution 6. A one-time maker of accounting software, Solution 6 also owned an internet service provider, and Solution 6's chief executive Christie Tyler used its soaring market value to purchase a slew of other businesses.

But the tech wreck killed the Sausage Software deal. This bad news was followed by embarrassment for Tyler and the company board when Business Review Weekly journalist Nick Tabakoff revealed he had been convicted by a US court of being in possession of more than 22.7 kilograms of marijuana, and had been involved in a failed software company, Lessonware. Tyler is believed to have left Australia within days of the revelations coming to light.

Bos moved on himself soon after, and has since been living with his family in the US, where he was involved in the sale of a US pharmaceutical company Natrol to an Indian company. He says that he continues to assist entrepreneurs and companies to develop their businesses.

Tyler, however, has fallen off the map. After leaving Solution 6 he was involved as chairman and CEO of the US mergers and acquisitions company MAII Holdings, which acquired the internet-based car rental company Car Rental Direct (CRD) in August 2001. That transaction was followed by allegations from Phoenix businessman Jack Gunion that CRD had tried to steal his business. Tyler was fired and the company filed for bankruptcy protection in June 2003. He has not been heard from since.

I've found myself gripped by an increasingly dystopian vision of where new media and communication technology is taking us — to a degree that makes me deeply regret my ardent evangelism of it in the 90's

Spike Networks co-founder Chris O'Hanlon

Other stars of the dotcom boom have also kept a low profile. Founder of the failed youth portal K*Grind, Jon Peters, was involved in another online entertainment venture which stalled called Dallus. Tribe founder Milt Barlow is the owner of Integrated Travel Holdings. Several other dotcom pioneers have left the country or are working for offshore businesses, including Graham Bristow, the founder of the online media company LibertyOne (which featured Nicholas Whitlam as its chairman). Bristow is now chief executive officer of the Delaware-based holiday time share company the Island Residence Club.

LibertyOne's assets included a grab-bag of internet properties, including Patrick Rafter's website and the web development house Zivo. It debuted on the Australian Stock Exchange in October 1998, and was at one time valued at more than $1 billion. It chewed through around $100 million before collapsing in early 2001, while Zivo was sold to rival Australian internet company Sofcom in December 2000 for less than $50,000.

Zivo's arch rival in the web development space had been Spike Networks, which was founded by Chris O'Hanlon, Ruby Blessing and Stephen Murphy. That company also went public and saw its share price soar, only to be caught in the tech wreck.

O'Hanlon left the company in April 2000. These days O'Hanlon describes himself as reclusive. After leaving Spike he spent several months recovering his physical and mental health in the US, before taking up the position of creative director of global brand marketing for Mazda Motor Corporation in Hiroshima for three years until 2003. For the past six years he has had little to do with mainstream business.

O'Hanlon has written several articles and advised artists and arts organisations on creative use of online media, and has taken an interest in the debate over seasteading (creating permanent dwellings at sea outside of the territories claimed by governments). He has also invested in designs for very low-cost micro-housing and micro-communities both on land and the water.

"Perhaps because of the practical, real world issues encircling these initiatives, I've found myself gripped by an increasingly dystopian vision of where new media and communication technology is taking us — to a degree that makes me deeply regret my ardent evangelism of it in the 90's," he says.

Murphy went on to found a highly-successful search marketing company, PayPerClick, while Blessing is working part-time with the NSW Government on its web strategy, and dabbling in other start-ups.

Next: Online retailers, cloud computing and the investors.

SmartCompany

This article by SmartCompany.com.au is replicated on ZDNet.com.au courtesy of a reciprocal publishing agreement.

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Talkback 3 comments

    what about those that didn't crash and burn? Pixie Healy -- 21/08/09

    This article completely ignores two Australian businesses which began in the late 90s as dot coms and are still running today - WishList and AdultShop.com...

    I remember you. . . Anonymous -- 21/08/09 (in reply to #320234618)

    Dunno about WishList, but we can only hope it is doing better than, ahem, AdultShop.com.

    AdultShop shares (ASC) closed today at 0.8 cents (four-fifths of a cent), no trade. While not wishing Kim, Mal and co any harm, they may not be the best examples of Australian IT expertise over the period in question.

    Totally AGREE! Russell Harrower -- 21/08/09

    http://russellharrower.blogs.designvisa.com/?p=40
    Great post about startups and Australia's dot com industry.
    People should read this before jumping to start a web 2.0 business or company

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