Defining CTO and CIO job roles
When the CTO role first arrived in the dot-com years, its lack of definition made it difficult to develop a successful CIO-CTO relationship. To help both chiefs with career success, here's a clear map of where each role starts and ends.
When to step in if employees are fighting
You've seen or heard some friction between two staff members. Knowing when to take action can be a manager's biggest dilemma. Here's how to estimate the risk of the conflict.
Hiring the right IT staff
Technical skills aren't the only criteria IT managers look at when hiring staff. How do you make sure a new employee has the right skillset to complement the team?
What makes a successful IT manager?
To succeed as an IT manager, and to advance your career, you need some very specific traits--11 to be exact. Here are the skills you need to be at the top of your game.
Career regrets? IT pros have more than a few
As these IT managers' stories illustrate, career regrets can encompass missed opportunities, bad decisions, and sticky situations. Each of these regrets offers a unique career lesson.
Filling a position from among staff
To fill a manager spot, a CIO must choose from several technically gifted staff members. How does he decide who has the right skills, and avoid the hard feelings of those not chosen?
Being mentored: aid or interference?
It's hard to work in a vacuum, even if you're a CIO with years of experience. But is having a mentor the answer to your dilemma?
Developing a thick skin
The IT manager takes it from all sides. Grief can be dished out from senior management, from users, from lateral managers, and, in subtle ways, from a manager's own troops. There's probably no worse place to be in an IT command chain than line manager when it comes to catching flak.
Management: Why are soft skills so hard?
CIOs and IT managers are constantly being reminded about the importance of soft skills. But is this management buzzword all that people claim?
Deciding between honesty and the job
An operations manager for a multinational corporation is required to lie to his employees to preserve his job. He has an outstanding reputation for honesty and integrity and has always been there for his employees--until now. What would you do?
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