Easier communication with multiple parties, having a written record of the interaction, and quicker communication were the top three reasons for this preference.
Honestly, life without e-mail would prove to be disastrous.
However, the volume of spam in corporate mailboxes is also spinning out of control. "More than 50 percent of inbound SMTP traffic at some companies is unsolicited e-mail--clogging up relays, consuming copious amounts of storage, creating legal risks (for instance, hostile workplace lawsuits in the US), and distracting users," the study found.
"Organisations must aggressively combat spam with a gateway or hosted service approach...[and] we believe spam blocking will follow the path of virus protection, whereby the problem is controlled but requires constant vigilance," said Meta analyst Matt Cain.
While this move is gaining acceptance in Australia, there doesn't seem to be a concerted effort against spam at the enterprise level (going by the number of complaints I receive from IT professionals each day). Complementary to this approach, companies could tackle how spammers got hold of their e-mail addresses in the first place.
Here are some suggestions from the Center for Democracy & Technology (CDT), an organisation that promotes democratic values and constitutional liberties in the digital age:
If you have other suggestions on how to curb spam (apart from purchasing anti-spam software), write to us at edit@zdnet.com.au.
4%
4%
