Dual boot: IT pros' suggestions

Running both Linux and Windows environments within an organisation isn't always plain sailing. Australian IT pros offer some tips on getting it right.

Following a poll in last week's IT Manager Update newsletter, a number of readers have written in with their tips and opinions about dual booting Linux and Windows operating systems.

Sam Johnston, director at Australian Online Solutions, said that he supports anything which helps with the introduction of Linux into businesses. "Having just wasted 15 minutes of my day trying to reactivate Office XP Professional after moving to a RAID boot disk I certainly appreciate the freedom OSS offers," Johnston said.

Johnston believes that the startup process still takes way too long, especially at the BIOS stage, which he finds annoying given that most of the work done by the BIOS is redone by the PnP operating systems.

"Efforts to replace the BIOS with the Linux kernel certainly have my attention, as boot times as short as three seconds have been recorded," Johnston said. "As such, minimising the number of reboot cycles is important. Also, users are likely to be more productive if their machines stay up (ie, don't crash and need to be rebooted to accomplish different functions)."

Johnston said there are a number of options for providing access to both operating systems, including Cygwin libraries which provide a Unix environment within Windows, a virtual machine approach, or by operating a remote desktop.

Although project leader Matt Tavani doesn't use dual boot at all at the organisation he works for, he said that with the integration of two departments earlier this year, the IT department was now faced with the prospect of having a couple of hundred Windows 95 and Windows 98 boxes, on what had previously been a pure Windows 2000 network.

"Not only has this caused headaches for the IT department, but also for users who are forced to migrate between sysetems if they transfer divisions [or] roles into an area which is managed by the other merged group," he said.

Tavani believes that both business managers and the IT department need to be involved in deciding whether or not the organisation opts for dual boot.

"Those kinds of decisions can't be made in isolation and usually lead to angst if IT rejects it out of hand, or a rogue business manager gets one of their own people to install it by stealth," he said. "The business owner should have a legitimate business need--and not just because it is cool--and the IT department need to recognise that just saying 'no' doesn't always work either."

An IT division should assess this on the merits of the case, and provide agreed service levels to the business unit which has the dual boot requirement, he argues.

"This way the business owner can get on with their work, and the IT department knows it does not have to service the entire organisation as dual boot," Tavani said. "If all of a sudden, or even over time, the rest of the organisation needs such functionality then it gets worked into the next round of IT planning, which means it can get planned for, budgeted and staffed to support."

Another respondent to the IT Manager poll said that in his experience managers do not have the technical knowledge to accurately assess what is better for business when it comes to a technical solution.

"I believe that the selection process needs to go something like line management--the direction is provided by the top, the familiarity and input on experiences provided by the bottom and the IT professionals provide the recommendations on the workable solutions."

Nor does everyone believe that dual boot is necessarily the answer for organisations. Although Daniel McHugh, research analyst of IT trends at Gartner Asia Pacific, believes that in certain cases it could be warranted, he believes that dual boot from a desktop point-of-view increases the complexity of management.

McHugh also said that in an enterprise environment It would increase the overall total cost of ownership to run dual boot on all desktops. "I can see the situation if someone was migrating from a Windows environment to a Linux environment that they might want some level of stop gap...where users could be proactively moved across," he said. The use of dual boot within organisations also won't necessarily increase over time, McHugh said.

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Talkback 4 comments

    In disagreement with the Gartn ...Con Zymaris -- 20/11/02

    In disagreement with the Gartner staffer, let me outline the business advantages and disadvantages of rolling out dual-boot Linux and Windows workstations.

    Disadvantages:

    1) some effort is involved in including Linux in your desktop SOE ghosting image

    2) need for some IT staff who know Linux as well as some staff who only know Windows.

    Realizations:

    1) That the cost of including Linux in your desktop SOE builds is trivial. Cost of deploying Linux is even less so

    2) that by having an increasing number of your non-IT staff be Linux-aware, you are in a better position to move towards Linux in an accelerated pace in future, if business or technical reasosns dicatate this course of action. This is purely a case of not putting all your eggs in one basket(**** a management principle that most of us understand. The increase in staffing flexibility is another business advantage.

    Advantages:

    1) that you will gain the equivalent of $10,000 per workstation of software on the Linux partition (from office suites, multi-media apps through to developer tools)

    2) That you can slowly bring your staff up to some level of familiarisation with Linux desktops.

    This last point is a substantial business positive, as it means that you slowly, inexorably regain control of your own businesses IT destiny. This is because you can finally be offered a choice as to which business desktop you want to continue using. If Microsoft decide to raise software prices on you, you can have an 'escape route'.

    People who need to constantly ...Jose Pardo -- 20/11/02

    People who need to constantly switch between Windows and Linux environments won't find a good solution in dual-boot.
    That's because the switch process is too slow and thus unproductive.
    Other problems arise with backups, mail and other workgroup aplications and services, because a dual-boot system represents two different machines which are mutually exclusive, and depending of your configuration this means that certain services are not going to be available when you switch from one operating system to the other.

    A good workaround for this problem is to have a Linux server for every group of users, a fast ethernet network and the X11/cygwin set installed on every windows workstation.
    Adding samba services to the Linux server makes it possible to easily share files, directories and printers between Windows and Linux.
    This configuration works fine and provides instant access to both environments without having to shut off inportant aplications nor services.

    The X11 session in the Windows workstation lets you gain full graphic access to your favourite Linux desktop (KDE, Gnome...), and you can even connect to more than one server at once by starting serveral instances of the X11 server.

    Having several simultaneous users connected to a Linux server is not a problem, because the workload of graphics is mainly done in the X11 server, which is executed locally in the Windows client machines.

    We have been working with this solution for two years and are completely satisfied with it.
    The server was initially a PII-300 with 192MB of RAM and there were up to 8 people working concurrently.
    Recently we have upgraded the server to an Athlon XP-1800 with 512MB of RAM, and now the user experience is comparable to having a local Linux machine for every one.

    I used to dual boot Linux a fe ...Anonymous -- 21/11/02

    I used to dual boot Linux a few years ago, mainly because Linux offered me a more productive development environment for UNIX related work.

    The great problem was that while developing away, I was not able to do all those "business" related things that required the use of Windows proprietary software. The company I work for has adopted global IT standards, which ties us into using Microsoft products. In practice, I ended up altering my working style (for the worse) and re-booting several times a day.

    Now the situation is much better. Products such as Ximian's Evolution, Codewaver's Crossover Office and the Citrix ICA client for Linux means that I can do everything I need without re-booting. I've got the best of both worlds. Dual-boot solutions do not ensure proper integration with the enterprise.

    Another great option is to set ...Rodd Clarkson -- 21/11/02

    Another great option is to set up an Linux Terminal Server (LTSP) Environment.

    Software can be downloaded off the net - from www.k12ltsp.org for example - and installation takes less than 30 minutes.

    LTSP server supply clients with all the necessary software at boot time, so staff can effectively have a dual boot environment without having to actually install Linux. To access their Linux desktop they simply boot from a floppy disk.

    There are a number of benefits to this sort of arrangement.

    * Microsoft have an irritating habit of refusing to support computers with dual-boot. It's a cheap tactic, but it can be annoying.

    * Linux software doesn't need to be maintained on each client, so TCO costs are dramatically reduced, and only the server needs maintaining.

    * Software can be installed to take advantage of left over CPU cycles. This is a great advantage with newer clients where much of the CPU is wasted.

    It's also a great way for companies interested in trialing Linux. Benefits include:

    * Currently installed software can be safely left on the harddisk.
    * Linux only needs to be installed on a single server
    * Trials can be conducted with almost no impact on the current arrangements.

    LTSP offers not only a great way to trial Linux with minimal impact on your current computing setup, but it also offers a cost effective method to greatly reduce TCO. It offers a great alternative to dual-booting.

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