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-------------------------------------------------------------- This story was printed from ZDNet Australia. --------------------------------------------------------------
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Keep your day job while moonlighting By Mitch D. Garvis, TechRepublic May 12, 2003 URL: http://www.zdnet.com.au/insight/soa/Keep-your-day-job-while-moonlighting/0,139023731,120274404,00.htm
If you're an IT manager for a small firm, you might find that it's easy to get bored with the monotony of the same systems and the same issues day after day. After all, many IT managers are highly intelligent, and if you are like me, you can find yourself playing a mental game of chess while you solve the daily, mundane problems.
Consulting on the side can be an excellent way to cure the boredom blues, while keeping current with technology and issues you likely aren't dealing with during your day job.
However, before you start moonlighting as a consultant, there are a number of issues you should consider so that you don't get in over your head. In this article, I will explain how I got started as a part-time consultant, how I built my client base, and how I avoided or resolved conflicts with my day job. I'll also list several pitfalls you should take care to avoid.
How to hit the ground running
We did not discuss the particulars at that point, but that is exactly how my foray into consulting started. And as my satisfied client base grew, I got more referrals, and before I knew it I was a bona fide consultant. One key to my success is that I'm always up front with my clients. As I was working fulltime when my side gig began, I would always tell the client I had a day job, and that I was more than happy to work evenings, weekends, and the occasional lunch hour. With few exceptions, the clients were happy with this, and, before I knew it, my plate was full. However, I did not want to land in hot water with my employers, so I made sure that my day job always took precedence. My clients all had my pager number, but they knew that any call during office hours would be returned either during my lunch hour or at five o'clock. Though all my clients knew where I worked, they all respected my rules, and not once did I get a call at my desk. I knew that this was partly due to me laying down the law, but it was also due to the fact that I returned every page when I said I would.
The boss discussion
A few months into my new endeavor, my boss called me in for a meeting and asked me about my moonlighting, and how it could be possible for me to do it without encroaching on company time. Though he accepted my explanation, I could tell I was being watched after that. Small companies have no secrets, and I made doubly sure to keep my consulting outside of company hours. I was hired on a handshake several years ago, so my boss had no further recourse--there was no contractual stipulation that I couldn't do the consulting work. And that's the first issue you need to review when considering moonlighting. Many companies have standard employment contracts that include exclusivity clauses. This clause may be universal (precluding you from working for any other company in any other field), or they may be specific, stating that you cannot go to work for the competition or work as an IT manager for another company for the term of your employment. If this is the case, you might want to consult an attorney to see if this includes independent consulting, but remember that any benefits and monies you may earn consulting will probably not cover costly attorney fees if your company sues you for breach of contract. You also need to know, from the start, that you have to maintain or improve your value to the company, as you aren't aiming to lose your day job. Most companies are concerned with two issues: the bottom line and trust. If your boss sees that your performance has slipped since you began consulting, it may not matter if the two are related. If you are consulting, you should be more vigilant that you do your job better than before. If you can show the company that it benefits directly, such as from courses you take or from experience you gain while consulting, then your boss may be more tolerant of your moonlighting. If you were to start strutting around as if you don't need the company now that you are a big-shot consultant, it would be less likely to be accepted.
The need for strong separation
I deal with many company clients who like me and would probably hire me if I solicited their business, but not only is that unprofessional, it would also make me vulnerable to betrayal. Remember that the first person that goes back to your boss and reports the conversation is probably the first nail in your coffin, because your boss will no longer trust you. If you have a good relationship with your boss and are up front with him or her from the beginning, you stand a better chance of staying in good standing with your firm.
Avoiding typical pitfalls
The value of an accountant
Keeping taxes in mind
Consulting ethics are a must
Like most consultants, I walk around with a CD case filled with the latest software, and occasionally a client will ask if I would do them a favour and install a program for them. I refuse, not only because it is wrong and illegal, but also because I stand to lose my certifications if I do. I politely tell them that I cannot do it, and they understand. Keep in mind that if your client is raided, they will tell the authorities where they got the illegal software 100 percent of the time. As for warranties, any product I sell, I deliver. I make it clear to the client that the warranty does not include on-site service calls, replacement units, or 24-hour service. All are, of course, available, at a cost, but do not wait until crunch time to surprise your client with this fact. As I said before, be up front and honest about your policies, and your clients will never be able to say you held back important information.
In conclusion
These tips can also certainly help in maintaining a harmonious balance between a good day job and a successful, consulting side career.
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