VoIP handsets reviewed


Contents
Introduction
Introduction (cont.)
3Com handsets
Avaya handsets
NEC handsets
Zultys handsets
Engin voicebox
Plantronics headset
3Com/Avaya specs
NEC/Zultys specs
What to look out for
Final words
Editor's choice
About RMIT

Plantronics wireless USB headset

By now most business telephony users will have heard the name Plantronics -- specialists in headsets. The majority of users who have tried a decent headset never look back. When I heard we were receiving a headset from Plantronics for this review I really didn't know what to expect. I was surprised when I received the box and opened it up -- this has to be the Rolls Royce of headsets. Jerry "show me the money" Maguire (aka. Tom Cruise) would definitely be using one of these units.

Comprising an upright charging/docking station with a small "boom" type microphone/earpiece which looks like a 21st-Century electric toothbrush, the user has the option of two comfortable headsets to clip the boom into -- one with a soft baffle which sits against the ear, and another that holds the earpiece close to the ear but without touching it.

Plantronics wireless USB headset The charging/docking station also has the wireless smarts in it which allows the device to operate hands-free up to 100 metres from this station. So all the high-flying sales executives out there can do somersaults whenever they land "the big one" without fear of garrotting themselves or ripping half the wiring out of the phone system.

The device is USB, so all that is needed is a VoIP system with a soft-phone, most vendors have a soft-phone as a standard these days and installation is a breeze.

If you have the money (these things are not cheap) why not splash out and start looking the part. While you are at it, treat yourself to a new Boss suit and a Ferrari.

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Talkback 3 comments

    ISP's are currently battling t ...Anonymous -- 02/07/05

    ISP's are currently battling the broadband war. The race for customer aquisition is aggressive. What is the holy grail... VoIP or basic broadband revenue? The answer lies in the current broadband price offerings of ISP's.
    The cost savings of VoIP to corporations is unquestionable and the future economic benefits of widespread adoption is inevitable. One just needs to review the developments of such products as 'Skype' over the last 12 months to arrive at the realisation of just where VoIP is heading. Companies in Asia have even commenced manufacturing 'Cisco ATA type' devices which interface with skype enabling VoIP calls from your normal PSTN phone. The future of VoIP is cemented and the war for market share is definitely on.

    IP Phones Mark Armstrong -- 08/08/06

    Why did you not review the market leaders? Polycom and Cisco.
    With Asterisk rapidly gaining on all these vendors, surely a handset that is open standards should warrant a mention?

    IP Phones Jeff Haas -- 16/06/07 (in reply to #120139731)

    Mark, as for leaders, that question is open for the number crunchers. New market, entry cost is low, but Clevel people want stability in a manufacturer; reliability, and accountability from a manufacturer. Why do you think NEC, Mitel, Nortel, Inter-Tel, all still exist today. As for the phone, NEC is one of the ones who has survived and grown market share in the last 7 years while others have not.

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