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- Think about the required characteristics for the mobile device(s) in your application.
- Integration may occur across the wireless link or at the back end, depending on the application and selected architecture.
- Batch updates can be viable -- real-time integration is not always essential.
- Keep the worker's primary job in mind: simplify data entry, and don't overload them with administrivia just because the technology makes it easy to collect more information.
- Relevant standards can make integration easier, both inside and outside the organisation.
- Performing any required data translations in middleware is preferable to modifying your software as it minimises problems when the time comes to upgrade.
- Ensure the executives involved understand what they will be getting prior to implementation.
- Integration can eliminate manual processes, leading to more timely information.
This article was first published in Technology & Business magazine.
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