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"Unified communications is becoming a hot topic for customers at the moment. As enterprises are leveraging recent investments made in their IP networks they're now looking for applications that will give them substantial productivity gains," says Vaughan Webster, national channel manager for Alcatel Australia's Enterprise Solutions. "Our OmniTouch system sets up communications access policies and permissions, aggregating and compiling messages into a single view and providing multi-device access to information.
"For example, if an employee is stuck in traffic they can manage their e-mails and voice-mails from their mobile phone by using text to speech translation and speech recognition.
"The interface can be a Web browser, mobile phone, wireless PDA, Outlook, Lotus Notes, Outlook Web Access, iNotes, or any kind of phone for voice access."
And thanks to Vodafone slashing the cost of it's unlimited monthly data usage fee, many companies can easily afford to allow more staff to work at home or while travelling.
To use the system, all you need is the Vodaphone Mobile Connect data-card which plugs into your laptop and you have unlimited Web access covering 92 percent of the country's population. The bundle allows customers to download as much data as they can use, within the company's fair use policy.
"We are committed to providing businesses, large and small, with affordable access to the Net, so they have the freedom to get online where it suits them, and not where their landline connection is located," says Declan O'Callaghan, business marketing manager for Vodafone.
Yet another aspect of technology which is making the life of staff working away much easier is e-learning. Students can access the lessons on the Web and dip in and out when they have the chance. "As a remote user and someone who spends a lot of time on the road I don't get the chance to attend courses but now I can do it all online. I can log in anytime to do a learning course," says IBM's Batainah. "At IBM, we use it all the time. I can continue learning any time I want by simply logging in. Remote working is all about utilising your time better, and thanks to modern technology it's become more of a reality."
"I've been a sales manager for four years, and the changes in technology have made my life easier and easier. There has never been a better time to become a remote worker."
This article was first published in Technology & Business magazine.
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